Spa Supervisor (Saudi Nationality)
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As the Spa Supervisor you are responsible for ensuring luxury and tranquility await our Guests . You will be providing support to our staff ensuring seamless transitions and service from check-in to check-out and everything in between.
What you will be doing:
- Ensure Guest and Colleague satisfaction at all times by ensuring that safety and service are the spas top priorities
- Performs supervisory duties including leading coaching performance management counseling scheduling and supervision of staff
- Promote sales of spa services and retail utilizing your extensive knowledge of all products and services
- Coordinate support staff schedules and time off requests/ trades to ensure adequate staffing
- Assist Spa Manager with facility maintenance and work orders to ensure peak operational performance
- Maintain through knowledge of competitors including locations product offerings pricing and promotions
- Administer and implement spa operations training (i.e. telephone etiquette guest relations sales services etc)
- Perform Spa tours for potential clients as needed
- Maintain close and effective working relationships with other departments
- Maintain atmosphere of aloha spirit by providing engaging personalized timely and efficient service to our discerning guests
- Focus attention on guest needs remaining calm and courteous at all times
- Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures
- Establish update and adhere to hotel and departmental policies procedures and service standards
- Contribute to the improvement of the operation by contributing ideas making suggestions and holding regular departmental communication meetings
Qualifications :
- Must be professional service oriented accurate gentle and work with attention to detail striving to exceed the expectations of every guest every time.
- High School Diploma or equivalent preferred.
- Knowledge of Microsoft Office applications
- Excellent personal appearance good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest. Knowledge of guest service and/or hospitality industry a plus.
- Reliable and energetic with strong communication skills
- Flexible schedule required
- Ability to work well with others
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
