SQUIRE is the leading business management system designed for the needs of barbers shop owners and their communities. We believe the pursuit of artistry and autonomy should not be restricted by the complexities of running a business. With SQUIRE we provide custom-branded tools resources and guidance to help barbers of all stages and experience levels attract and retain more customers efficiently manage their shop operations and increase their revenue.
Founded in 2015 SQUIRE is trusted by barbers in 4000 shops in more than a thousand cities around the globe. From streamlined booking and opening new shops to real-time earning dashboards and building lasting customer relationships SQUIRE supports shop owners in seamlessly bridging the gap between their personal craft and business goals. SQUIRE enables barbers everywhere to unlock their full potential both as artists and as entrepreneurs.
As a Senior AI Site Reliability Engineer you will bring an AI-first mindset to solving classic reliability challenges. Youll design prototype and deploy intelligent automation that improves observability incident response performance tuning and operational efficiency across SQUIREs role is highly cross-functional youll collaborate with engineering infrastructure and product teams to identify where AI can create leverage then build and scale those solutions into production.
REPORTS TO
Senior Director Platform Engineering
JOB DUTIES AND RESPONSIBILITIES
Develop and deploy AI/ML-driven solutions for monitoring anomaly detection and predictive alerting to improve system reliability and reduce MTTR.
Use AI techniques to optimize capacity planning autoscaling and resource utilization across distributed systems.
Automate repetitive operational tasks with intelligent agents and large-scale data analysis.
Integrate LLMs and generative AI into incident response post-mortem analysis and business continuity
Partner with platform and product engineering teams to embed AI-based observability into services from the ground up.
Continuously evaluate new AI/ML methods and tools to expand SQUIREs AI-driven SRE capabilities.
Drive a culture of experimentation: build prototypes run pilots measure results and productionize what works.
Mentor engineers on applying AI approaches to reliability problems; help establish standards and best practices.
The duties and responsibilities outlined above are not a comprehensive list and additional tasks may be assigned from time to time based on business needs.
REQUIREMENTS AND QUALIFICATIONS
5 years of experience in Site Reliability Engineering DevOps or related roles.
Proven experience using AI/ML (supervised learning anomaly detection LLMs etc.) to solve operational or reliability problems.
Strong background in distributed systems cloud infrastructure (AWS Preferred) and container orchestration (Docker ECS Elastic Beanstalk).
Proficiency with observability stacks (Datadog Sentry Prometheus etc.).
Solid programming/scripting skills in Python Go or similar with experience integrating ML/AI libraries and APIs.
Hands-on with automation frameworks and infrastructure as code (Terraform CloudFormation etc.).
Excellent analytical and problem-solving skills with the ability to innovate in operational domains.
Strong communication and collaboration skills across technical and non-technical stakeholders.
English proficiency is a must. Its important you can communicate your ideas clearly as you will be interacting with English-speaking coworkers.
Must be based in Buenos Aires.
Availability to work on-site in our office in CABA two days a week (Tuesdays and Thursdays).
NICE TO HAVE
Familiarity with generative AI/LLM deployment (e.g. for operational assistants automated runbooks).
Experience with predictive scaling proactive fault detection or automated incident management systems.
Contributions to AI-Ops / MLOps tooling or open source reliability projects.
Background in applying AI to security operations or compliance monitoring.
Interview Accommodations
SQUIRE is committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are an individual with a disability requiring an accommodation to apply for an open position please email your request to and someone on our team will respond to your request.
Equal Employment Opportunity
SQUIRE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Pay Transparency Nondiscrimination Provision
SQUIRE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.
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