Lobby Attendant- 7a-330p
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
BLURB & BENEFITS
Job Summary:The Lobby Attendant is responsible for maintaining high standards in all assigned lobby areas public restrooms special cleaning assignments and performing Room Attendant duties as necessary.
Qualifications
Education & Experience:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must have a valid drivers license for the applicable state (property specific).
Physical requirements:
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
- Ability to stand during entire shift.
General Requirements:
- Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive friendly courteous and service oriented manner.
- Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Embassy Suites by Hilton Standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag.
- Comply with DoubleTree by Hilton Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
- Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
- Must be able to understand and apply complex information data etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Always maintain a warm and friendly demeanor.
Duties & Functions
Fundamental Requirements:
- Employees must always be attentive friendly helpful and courteous to all guests managers and fellow employees.
- Use proper two-way radio etiquette when communicating with other employees.
- Practice safe work habits to ensure safety to guests fellow employees and self.
- Handle items for Lost and Found according to the hotel standards.
- At the end of the shift turn in all keys and assignment sheets to the Housekeeping Office.
- Report maintenance issues to Housekeeping Supervisor/Manager.
- Be familiar with correct guestroom cleaning procedures to assist if needed.
- Deliver any clean linen to assigned sections if necessary.
- Pick up Room Attendants dirty linen or trash as needed.
- Before leaving collect all trash from the service landings and take to/dispose in outside trash dumpsters per hotel procedures.
- Vacuum guest corridors.
- Keep hallways public areas and closets neat and organized.
- Maintain cleanliness and sanitation in public restrooms.
- Adhere to the schedule for project cleaning of public areas.
- Maintain the stairwells to hotel standards.
- Keep ash urns clean and filled with sand.
- Ensure overall guest satisfaction.
In accordance with New York States Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs promotion or transfer opportunities. This position pays between $15.50.
Were anequal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
About Company
Experience a warm welcome at DoubleTree by Hilton Resort & Spa Marjan Island with the signature chocolate chip cookie at check-in. Located in Ras Al Khaimah, this charming resort is close to shopping and entertainment at Marjan Island and Al Hamra Mall. Guests enjoy easy access to ... View more
