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OVERVIEW
ISS STOXX is hiring! The Ballot Ingestion team is chiefly responsible for the accurate and timely entry of non-electronic ballots into our proprietary systems. ISS can receive ballots in various forms (mail email fax direct request etc.) and the Ballot Ingestion team monitors a number of daily reports in order to identify and resolve these also work with internal and external groups to improve application functionality operational efficiency and communication between all involved parties with regards to the proxy voting process.
RESPONSIBILITIES
Monitor the processes by which information and data are added to or exported from production systems through electronic data feeds and other media.
Maintain data to ensure quality of mission critical information using both proprietary applications and commonly used business software applications.
Work with account managers and client on boarding to ensure that required client data is received in a timely and high-quality manner.
Ensure comprehensive audit trails are in place for data that is received from or sent to production systems.
Support development of training documentation and systems to support growing team.
In addition to the above operations responsibilities the following activities are representative of the different functions for the team:
Voting Operations Ballot Ingestion:
Monitor and resolve all ballot entry related issues within ISS systems.
Act as a Subject Matter Expert for receipt and entry of non-electronic ballots.
Coordinate with our Client Service teams to ensure that entry requests related to proxy voting and record keeping are efficiently resolved.
Responsible for operations specific Key Performance Indicators.
Timely resolution of workflow related processes and internal questions.
Additional duties as assigned by manager.
QUALIFICATIONS
Training & Experience:
Bachelors degree in Business Finance Economics or any equivalent/related course
This is an entry-level position. Fresh graduates or no work experiences are encouraged to apply.
Strong data entry skills
Strong verbal and written communication skills
Knowledge and experience in using MS Office
Advance knowledge in MS Excel is a plus but not required
Knowledge in SQL is a plus but not required
Ability to work within a team-oriented environment
Strong skills in problem solving
Strong attention to detail
Strong organizational skills and ability to prioritize multiple tasks
Work Location & Schedule:
Will work on a Traditional Shift Schedule (8:30 AM to 5:30 PM PHT)
Amenable to work beyond traditional working hours/days as required by the business.
Must be willing to work onsite five (5) days a week for the first two (2) months. After this period a hybrid set-up (3 days onsite 2 days remote) may be offered based on performance and managers assessment.
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What You Can Expect from Us
At ISS STOXX our people are our driving force. We are committed to building a culture that values diverse skills perspectives and experiences. We hire the best talent in our industry and empower them with the resources support and opportunities to growprofessionally and personally.
Together we foster an environment that fuels creativity drives innovation and shapes our future success.
Lets empower collaborate and inspire.
Lets be #BrilliantTogether.
About ISS STOXX
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985 we offer top-notch benchmark and custom indices globally helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance sustainability cyber risk and fund intelligence. Majority-owned by Deutsche Börse Group ISS STOXX has over 3400 professionals in 33 locations worldwide serving around 6400 clients including institutional investors and companies focused on ESG cyber and governance risk. Clients trust our expertise to make informed decisions for their stakeholders benefit.
Founded in 1985 as Institutional Shareholder Services (ISS) Inc. ISS Governance is a leading global provider of independent and objective shareholder meeting research and recommendations providing multiple voting policy choices as well as end-to-end workflow solutions for institutional investors. More than 1600 clients worldwide utilize ISS Governances actionable expertise to help them make informed investment stewardship decisions and to help them manage their voting responsibilities. Covering over 50000 meetings annually ISS Governance leverages its extensive global footprint deep experience high quality data and analysis unified client support and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients evolving portfolio fiduciary and stewardship requirements.
Institutional Shareholder Services (ISS) is committed to fostering cultivating and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race color ethnicity creed religion sex age height weight citizenship status national origin social origin sexual orientation gender identity or gender expression pregnancy status marital status familial status mental or physical disability veteran status military service or status genetic information or any other characteristic protected by law (referred to as protected status). All activities including but not limited to recruiting and hiring recruitment advertising promotions performance appraisals training job assignments compensation demotions transfers terminations (including layoffs) benefits and other terms conditions and privileges of employment are and will be administered on a non-discriminatory basis consistent with all applicable federal state and local requirements.
Required Experience:
IC
Full-Time