Customer Service Team Lead
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
- Lead a team of 10-12 members
- Monitor team performance provide feedback and mentor team members to improve performance.
- Facilitate effective communication within the team & with other departments
- Identify and resolve problems escalate complex issues to seniors as needed.
Requirements:
- Minimum 4 years of experience in ATM Industry preferably in Incident Management/Helpdesk Operations.
- Proven experience as a team leader or supervisor for atleast an year
- Strong leadership communication and interpersonal skills
- Ability to analyse problems and make informed decisions.
- Well-versed with MS-Excel
Key Skills
- Law Enforcement
- ABB
- Marine Biology
- Filing
- Automobile
- AV
About Company
In the fast changing world of money and banking, we empower Banks, Fintechs and Aggregators with innovative and end-to-end payment solutions that create customer delight, drive profitability and most importantly, bring payment services closer to people.
