Customer Training Instructor
Customer Training Instructor
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Job Description
Job Description:
WERE LOOKING FOR A CUSTOMER TRAINING INSTRUCTOR
POSITION LOCATION: FORT ERIE ONTARIO
Reporting to the Person Responsible for Training (PRT) the Customer Training Instructor (CTI) is responsible for performing and conducting on and off-site classroom and practical instruction in support of Airbus Helicopters this position the CTI also develops writes and revises training curriculum as well as to guide lead and instruct other instructors in the performance of required duties. The CTI also provides classroom and OTJ component repair & overhaul training for AHCA DCR technicians and Airbus Customer/Service Center technicians. If needed the CTI will be required to assist QA in their efforts to perform DCR related maintenance releases.
MAIN RESPONSIBILITIES
Training
Develop write review and revise assigned training programs to meet program and lesson objective including scope outline instructor notes narratives reference material training aids examinations and student training material as appropriate.
Use state-of-the-art methods of instruction and present instruction using lectures discussions demonstrations and practical exercises in classroom laboratory hangar and/or flight line sessions.
Performs duties by teaching from blueprints schematics wiring diagrams inspection guides maintenance manuals and other engineering and technical documents.
In all instruction will use the most appropriate most effective aids to training such as computers audio-visual aids mock-ups graphic art training films slide projections transparencies charts and/or film strips.
Provide training and instruction to but not limited to customer and company maintenance personnel company support representatives and customer and AME.
Supervise external customers in the performance of their projects.
Examination review and failure analysis.
Plan Maintain and Continuously Develop Training
Coordinate and recommend changes and revisions to assigned programs of instruction with the PRT
Provide status of all phases of course and assigned projects to the PRT
Coordinate course scheduling and planning; issues certification to students completing course/s
Organize timetable and student enrolment for course
Keep record of attendance of all participants
Organize the collation of grade marks
Maintain current knowledge of all aircraft models and DCR components to which assigned as well as ensure an awareness of all applicable changes in technology and maintenance procedures as they occur.
MINIMUM JOB REQUIREMENTS
Education
College Diploma in Aircraft Maintenance required or 15 years experience working in aerospace.
AME License preferred
Experience
5 years experience in an aviation manufacturing and/or MRO environment required
5 years experience with teaching and delivering presentations required
Component repair & overhaul (DCR shop) experience preferred
Technical Systems Proficiency
Proficiency in GoogleSuite
Knowledge Skills Demonstrated Capabilities:
Strong leadership skills.
Excellent written and verbal communication skills.
Exemplary Interpersonal skills.
Must be a team player.
Strong instructional background.
Able to work under broad supervision.
Disciplined and able to maintain confidentiality.
Able to travel extensively.
Attention to detail.
Demonstrated problem solving skills.
Ability to show flexibility in a changing environment.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.
Company:
Airbus Helicopters Canada LtdEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
Training support & servicesBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief.
Airbus is and always has been committed to equal opportunities for all. As such we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to.
At Airbus we support you to work connect and collaborate more easily and flexibly. Wherever possible we foster flexible working arrangements to stimulate innovative thinking.
Employment Type
Full-Time
