Case Manager Outreach
Case Manager Outreach
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$ 67600 - 79500
1 Vacancy
Job Description
Full Salary Range:$67600 $91300 annually
Anticipated Hiring Range: $67600 - $79500 annually
Why do I see two salary ranges
The City of Greeley in compliance with Colorado state law includes a salary range for all positions posted. This law is intended to improve wage transparency. The City of Greeley in support of wage transparency posts both the full salary range for each position (what you might anticipate your earnings couldbe if you work for the City of Greeley for some time) as well as the anticipated hiring range (the range within which the City anticipates making an offer). The actual offer extended will be based on your years of relevant experience education certifications and potentially other factors.
City of Greeleys Total Rewards
The City of Greeley is proud to offer a robust benefits package in addition to your wages. This package includes health and wellness retirement savings discounted access to Greeley facilities and more.
Benefits:This position is benefits eligible. Please view our benefits guidehere.
City of Greeley: Work Live and Play in Greeley: SUMMARY:
Responsible for providing case-management support using the Housing First model Trauma Informed Care Harm Reduction and other evidenced based practice to individuals in need of housing and services. These include meeting someone currently homeless on the street encampments or in shelter and supporting them through every step of the housing process. From obtaining IDs applying for rental subsidy searching for apartments meeting with landlords and then providing intensive support once the person is housed. This may include and not limited to providing crisis intervention services developing goal plans facilitating referrals and serving as advocate on behalf of participant to assist them in securing services entitlements and support to reach their goals. The work is 80% based in the community making home visits and supporting people to become integrated back into their community.
The Outreach Case Manager positions are full-time term-limited positions funded through 2026 with the possibility of becoming permanent if additional funding is approved at a later date. This position is benefit eligible.
EXPERIENCE KNOWLEDGE and SKILLS:
MINIMUM REQUIREMENTS:
- BA/BS in human service field or equivalent combination of education training and experience.
- Two (2) years of related work experience in housing programs field or equivalent
OR
- Any combination of related education experience certifications and licenses that will result in a candidate successfully performing the essential functions of the job.
PREFERRED:
- Bilingual in Spanish and English preferred
KNOWLEDGE SKILLS and ABILITIES:
Ability to work independently in identifying and resolving issues concerns and problems.
Ability to acquire subject matter expertise in the functions and activities of the department including applicable laws rules regulations procedures and technical operations.
Ability to use troubleshooting and analytical skills; oversee corrections within assigned specialty; read interpret and apply complex technical documentation; analyze evaluate and integrate business processes and procedures.
Ability to write logical comprehensive concise reports and correspondence; demonstrate good customer service and project management skills; communicate effectively orally and in writing using language understandable to management and staff.
Ability to work effectively with other employees clients users and management; promote and maintain a team environment.
Ability to develop recommendations and solutions with sensitivity to the issue impact to organizational precedence and desires of those affected by the recommendations.
Ability to follow through on assignments; accept work assignments from multiple managers and work areas; handle multiple and parallel projects.
Knowledge of the business and organizational structure of Colorado municipalities.
Collaboration skills including the ability to work with others from different areas and backgrounds to reach a common goal.
Computer skills including the ability to utilize Microsoft Office programs (i.e. Word Excel PowerPoint Outlook etc.) and learn and experiment with new software and systems.
Interpersonal skills including the ability to facilitate interaction communication and teamwork between others.
Oral written and listening communication skills including the ability to accurately interpret what others are saying and convey messages information concepts and details accurately and clearly.
Organizational skills including the ability to set and meet goals and deadlines manage appointments create schedules coordinate and facilitate meetings and make decisions.
Ability to work under pressure manage multiple concurrent and competing tasks and responsibilities and adapt to changing priorities while maintaining personal effectiveness.
Ability to prioritize work meet deadlines and stay on task when completing special projects and daily assignments.
ESSENTIAL FUNCTIONS:
Conducts initial assessment to determine individual client needs (VISPDATs)
Builds positive relationships with a range of people including residents community leaders landlords local groups and organizations and local authorities
- Provides general information to individuals and families on program/resources availability objectives and services; eligibility requirements and benefits; confidentiality of information etc.
Participates in face-to-face and online activities trainings zoom meetings etc.
Attends meetings (huddles daily) CAHPS meetings home visits hotel checks community visits
Works in different environments (both office-based and on the ground) at times best suited to the community (including some evenings and weekends).
Completes DAP notes daily after having client interactions
Work collaboratively with community partners and other Departments/Staff in linking clients with needed services.
Performs other duties/special projects as assigned.
Assists clients in completing forms and applications to receive services related to health housing and employment
Assists clients in scheduling appointments
Coordinate transportation to assist clients attend medical appointments community appointments
Uses computer applications such as spreadsheets word processing calendar e-mail and database software in performing work assignments.
Provides crisis intervention by assisting clients access various social services and referring clients to alternate care facilities
Speaks before neighborhood groups and attends community meetings to establish communication and rapport; to promote services; and assist in resolving problems facing the community. Prepares and distributes informational literature.
May provide guidance and training over other staff members.
SUPERVISORY RESPONSIBILITIES:
N/A- none
WORK ENVIRONMENT and PHYSICAL REQUIREMENTS:
Work Environment:
Work is primarily conducted out in the community with exposure to various weather conditions and environmental factors uneven terrain and other risk factors.
Flexible schedule with requirements to work evenings weekends and holidays.
Frequent interactions with the public involving extensive talking or listening or crisis intervention to include verbal de-escalation and connection to community crisis resources.
Home hotel hospitals encampments bridges streets and other community settings.
Operates standard field equipment and tools requiring frequent or repetitive hand/arm movements.
Vision sufficient to interpret documents computer screens and assist the public in various outdoor settings; specific vision abilities include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
Manual dexterity is needed to accurately input retrieve and verify work assignments.
Frequent use of hands for handling reaching or feeling with occasional light to moderate physical effort including stooping kneeling crouching crawling and standing or walking for extended periods.
Frequent lifting of objects up to 20 pounds and occasional lifting of up to 50 pounds.
While most work is performed outdoors there may be occasional desk-based tasks or administrative duties (meetings trainings etc.).
EOE Statement:The City of Greeleyprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at:.
Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test a background and national sex offender search a motor vehicle record search and for some positions a physical demands evaluation. For more information about City policies and practices during the recruitment process including but not limited to EOE Reasonable Accommodation and pre-employment screenings please visit our career pageHERE.
Required Experience:
Manager
Employment Type
Full-Time
