Program Assistant II
Program Assistant II
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$ 58872 - 76536
1 Vacancy
Job Description
Department Information
This position is open to current Colorado residents only.
Please note: This recruitment may be used to fill multiple vacancies.
About the Unit:The staff of the Colorado Division for the Deaf Hard of Hearing and DeafBlind (CDDHHDB) runs multiple programs within the Communications Services for People with Disabilities (CSPD) Enterprise. The Enterprise is a business structure that is supported by the Colorado Department of Human Services (CDHS). Each member of the Division contributes to the coordination of internal and external activities that achieve the goals and objectives as set by the CSPD Enterprise.
The Colorado Legislature created CDDHHDB in 2000 to fulfill the federal Americans with Disabilities Act (ADA) of 1990 42 U.S.C. Sec. 12101 requirement to ensure equitable access for deaf hard of hearing and deafblind (DHHDB) people and to provide a central point of contact within the State for DHHDB individuals in need of services. The mission of the Division is to create a barrier-free Colorado.
As outlined by statutory requirements the Division provides the following essential programs resources and services including but not limited to:
Colorado Early Hearing Detection and Intervention (COEHDI)
Communication Access Services (CAS) - sign language interpretation Communication Access Realtime Translation (CART) captioning services and other communication services for legal/court and rural settings
Community Relations - Ascent Program information resources directory referrals events grants and trainings
Communication Technology and Access Program (CTAP) - Communication Technology Program National DeafBlind Equipment Distribution Program (NDBEDP) and Telecommunications Relay Services (TRS)
DeafBlind Programs - Community Intervener Program (CIP) Orientation & Mobility (O&M) and Support Service Providers (SSPs)
Description of Job
- This position is hybrid with at least two (2) days are required and as determined by business need at the office.
The role may involve travel within the state for meetings and community engagement activities.
Summary of the position:This position supports CDDHHDB leadership as the point person for administrative and fiscal duties. The types of support include but are not limited to answering phone calls and office emails; completing required departmental administrative and fiscal duties and processes (e.g. eClearance CORE pCards contracts PAFs ordering equipment and software etc.); coordinating the scheduling of meetings and events for the Division; managing the Divisions electronic files; coordinating Division and community meeting planning agendas notes nominations and term limits; and supporting other activities and events relevant to support CDHS business needs as approved by the appointing authority.
Primary Job Duties:
Office Management -Manages day-to-day administrative operations of the Division including internal communications supply ordering space and equipment coordination document tracking and general office support. Supports leadership.
Program Operations Support -Provides administrative support for program functions including multiple phone and email responses recordkeeping timekeeping procurement and contract processing. Coordinates with relevant internal units (HR accounting procurement) to ensure compliance with required processes.
Logistics Scheduling and Records Coordination -Prioritizing accessibility this position manages meeting and travel logistics for the Division staff prepares materials for events and presentations coordinates calendars and maintains digital files. Supports Division-led initiatives and meetings including planning and documentation.
Other duties as assigned.
Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
Important Note:Please review your application to ensure completion. For the most equitable applicant experience CDHS hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process.Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications experience work products and accomplishments as they relate to the position and minimum requirements.. Volunteer work or a related type of experience may be used to meet the qualifications but it must be clearly documented. It is paramount that in the experience portion of the application the applicant describes the extent to which they possess the education experience competencies and background as they relate to the duties outlined in the job announcement.This experience must be clearly documented on your application and the supplemental questions must be answered. Answers such as N/A In Cover Letter or See Resume will not be accepted.
Minimum Qualification Screening Process:A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. Cover letters and resumes WILL NOT be accepted or reviewed in lieu of the official State of Colorado online application.Part-time work experience will be prorated.
Applicants must meet the minimum qualifications to continue in the selection process. You must specifically document your work experience and qualifications. Do not use see resume or see attached.
Comparative Analysis Process Structured Application Review:
After minimum qualification screening which could include a skills test the comparative analysis process will involve a review and rating of all the information you submit.
Document your work experience/job duties to the extent to which you possess the skills education experience minimum qualifications and preferred qualifications:
Answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each response to supplemental questions.
Supplemental Questions:
Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on the content of your response and your writing skills (spelling grammar and clarity of your writing).
Minimum Qualifications:
Experience Only:
Five (5) years of experience in administrative secretarial or senior assistant roles demonstrating skills in scheduling communication project management and general office operations.
OR
Education and Experience:
A combination of related education in business administration public administration human services or a closely related field or any degree from an accredited institution of higher education including some Deaf Hard of Hearing or DeafBlind related coursework and/or relevant experience in administrative secretarial or senior assistant roles demonstrating skills in scheduling communication project management and general office operations equal to five (5) years.
Preferred Qualifications:Clerical/Administrative support:maintaining records and files data entry preparing correspondence scheduling organizing meetings and providing general office support.
Customer/Client Service:Interacting with the public or staff responding to inquiries resolving issues and providing information in person over the phone or electronically.
Document and Records Management:Creating proofreading and processing forms reports contracts or other official documents.
Computer/Software Proficiency:Using word processing spreadsheets databases and email systems (e.g. Google Workspace Microsoft Office Suite Gridcheck Scheduling softwareetc.)
Program/Operational Support:Assisting with budget tracking purchasing or procurement processes.
Accessibility/Communication Support:Experience assisting individuals who are deaf hard of hearing deafblind and/or hearing with communication barriers or knowledge of providing accommodations for the above populations.
Relevant years of State service should be considered as a preferred qualification to be used to determine the top candidates on the referral list. (Partnership agreement 10.1.)
Conditions of Employment
- Standard Background Check and reference checks.
- Travel- 20% minimum travel requirement some responsibilities may require more as business needs arise. Noting for community relations in-person outreach can greatly exceed this minimum expectation and be closer to 40%. Attend community engagement events / activities community meetings training strategic planning sessions and conferences in-person per business needs and to positively represent the Department / unit and efforts.
- Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position (3) provide the employee number from the applicants prior State employment. Absent extraordinary circumstances prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
Appeal Rights:
If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email () postmarked in US Mail or hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.
For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go to; contact the State Personnel Board for assistance at ; or refer to 4 Colorado Code of Regulations (CCR) 801-1 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes atsunder Rules.
Supplemental Information
For additional recruiting questions please contact
About Us:
If your goal is to build a career that makes a difference consider joining the dedicated people of theColorado Department of Human Services(CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety independence and well-being of the people of addition to a great location and rewarding and meaningful work we offer:
Strong secure yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans
Employer supplementedHealth Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
Excellent work-life programs such as flexible schedules training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information go to Values:
We believe in a people-first approach:To serve the people of Colorado we develop a culture and work environment that creates an energized inspired and healthy team capable of giving their best to Coloradans.
Balance creates quality of life:We want our team to be resilient through a supportive workplace that values flexibility health and wellness and employee engagement.
We hold ourselves accountable:We take responsibility through our actions programs and results for the state of health and human services in Colorado.
Transparency matters:We are open and honest with employees our partners the Coloradans we serve and the public.
We are ethical:We abide by what is best for those we serve by doing what is right not what is easy.
Collaboration helps us rise together:We work together with all partners employees and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations:CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAA Coordinator Nancy Schmelzer at or call 1-.
THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER
Toll Free Applicant Technical Support
Employment Type
Full-Time
