Business Intelligence Analyst, NCRC, MX CFX
Business Intelligence Analyst, NCRC, MX CFX
Posted on :
27-09-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-09-2025
Job Description
The Amazon Mexico team is looking for a talented smart and entrepreneurial Business Intelligence Analyst (BA) to help us build an exceptional Customer Fulfillment Experience (CFX) in the complex and exciting Delivery Concessions and Returns space to support Mexico fast-paced growth.
As a Business Intelligence Analyst (BA) in this team you will be responsible for driving and building analytics solutions about behavioral patterns supply chain defects and opportunities throughout the purchase and post-purchase journey in MX.
As a Business Intelligence Analyst (BA) youll be at the heart of Amazons data-driven culture building programmatic and analytics solutions that power intelligent business decisions and solve opportunities about concessions & returns policies operating procedures network and product/programs logic. Your insights will shape strategy drive customer satisfaction and drive business growth and profitability across one of Amazons most critical areas.
You will partner closely with WW and MXs Product Managers Program Managers Applied Scientists Engineers Operations managers to solve business problems and should be skilled at translating complex or ambiguous problem statements into analytic requirements.
Additionally you will act in an analytic consultative capacity and can both articulate the so-what of your analytic results and model potential/real outcomes of proposed solutions to senior leadership.
A successful candidate will develop a strong understanding of our business and make data-driven conclusions and programmatic solutions with direct impact in Amazons profitability. They will be comfortable with ambiguity and learning new analytical skills while working in a fast-paced dynamic environment.
Key job responsibilities
Strategic Insights and Solutions
- You follow Amazon product development best practices and work backwards to identify gaps and defects in customers shopping journey.
- Spearhead business intelligence initiatives that directly impact Amazons profitability.
- You develop advanced analytical metrics and models to uncover hidden business opportunities.
- Present compelling insights programs workflows policies recommendations to senior leadership influencing key decisions.
Innovate with Advanced Analytics
- Harness the power of Large Language Models (LLMs) to generate business impacting insights
- Lead data-driven discussions with Product teams to accelerate growth
- Pioneer new methodologies in abuse and defect analytics setting industry standards
- Create intuitive and automated analytical tools that transform complex data into clear actionable insights
- Continuously innovate and simplify tools and processes maximizing impact
Influence Through Communication
- Craft compelling narratives from data influencing key stakeholders
- Develop effective metrics that shape the future of Amazons purchase delivery and returns experience
- Collaborate across teams to drive adoption of data-driven strategies
About the team
Joining the CFX team means partnering with a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing environment.
We are looking for a leader with super-powers in analytics and getting things done (a not-that-frequent combination!).
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
- 1 years of program or project management experience
- Bachelors degree or equivalent
- Speak write and read fluently in English
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As a Business Intelligence Analyst (BA) in this team you will be responsible for driving and building analytics solutions about behavioral patterns supply chain defects and opportunities throughout the purchase and post-purchase journey in MX.
As a Business Intelligence Analyst (BA) youll be at the heart of Amazons data-driven culture building programmatic and analytics solutions that power intelligent business decisions and solve opportunities about concessions & returns policies operating procedures network and product/programs logic. Your insights will shape strategy drive customer satisfaction and drive business growth and profitability across one of Amazons most critical areas.
You will partner closely with WW and MXs Product Managers Program Managers Applied Scientists Engineers Operations managers to solve business problems and should be skilled at translating complex or ambiguous problem statements into analytic requirements.
Additionally you will act in an analytic consultative capacity and can both articulate the so-what of your analytic results and model potential/real outcomes of proposed solutions to senior leadership.
A successful candidate will develop a strong understanding of our business and make data-driven conclusions and programmatic solutions with direct impact in Amazons profitability. They will be comfortable with ambiguity and learning new analytical skills while working in a fast-paced dynamic environment.
Key job responsibilities
Strategic Insights and Solutions
- You follow Amazon product development best practices and work backwards to identify gaps and defects in customers shopping journey.
- Spearhead business intelligence initiatives that directly impact Amazons profitability.
- You develop advanced analytical metrics and models to uncover hidden business opportunities.
- Present compelling insights programs workflows policies recommendations to senior leadership influencing key decisions.
Innovate with Advanced Analytics
- Harness the power of Large Language Models (LLMs) to generate business impacting insights
- Lead data-driven discussions with Product teams to accelerate growth
- Pioneer new methodologies in abuse and defect analytics setting industry standards
- Create intuitive and automated analytical tools that transform complex data into clear actionable insights
- Continuously innovate and simplify tools and processes maximizing impact
Influence Through Communication
- Craft compelling narratives from data influencing key stakeholders
- Develop effective metrics that shape the future of Amazons purchase delivery and returns experience
- Collaborate across teams to drive adoption of data-driven strategies
About the team
Joining the CFX team means partnering with a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing environment.
We are looking for a leader with super-powers in analytics and getting things done (a not-that-frequent combination!).
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
- 1 years of program or project management experience
- Bachelors degree or equivalent
- Speak write and read fluently in English
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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