Lead the design and execution of end-to-end supply chain strategies for implementing device service programs across Amazons Last Mile fleet of vehicles in North America. This role will create and optimize business processes for device service managing objectives around uptime customer experience and service cost. This leader will work across multiple internal stakeholder groups as well as external partners to raise the bar for Amazons Last Mile Fleet.
Key job responsibilities Design and implement scalable supply chain strategies and operating models for device service programs across hundreds of locations Create and optimize end-to-end supply chain processes from concept through design testing implementation and scaling Develop innovative solutions to complex device service challenges while maintaining high quality standards and cost efficiency Lead significant cost reduction and performance improvement initiatives across the retrofit supply chain network Drive continuous improvement in quality cost service and technology implementation Manage strategic relationships with key stakeholders and suppliers Create and maintain performance metrics and analytics to drive data-based decisions Identify and mitigate long-term risks before they become roadblocks
A day in the life Amazon is looking for a Supply Chain Mgr. to design and execute strategies to optimize service performance for our growing count of vehicle tech devices to support safety delivery performance and delivery service provider satisfaction. This leader will work with internal product owners third-party manufacturers and third-party service providers to expand service capacity in the device repair space drive performance in quality of repair and speed of turn around time.
- 5 years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy end to end delivery and communicating results to senior leadership - Bachelors degree
- 2 years of driving process improvements experience - Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.