Customer Associate, Part-Time, Days

University Of Chicago Medicine

Job Location:

Harvey - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Be a part of a world-class academic healthcare system UChicago Medicine Ingalls Memorial Hospital as a Customer Associate at our Family Care Center in Flossmoor This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

As aCustomer Associate you will perform general reception duties which includes checking patients in and out telephone message retrieval and routing updating demographic insurance information general filing and maintenance of medical charts.

Essential Job Functions

Receives and discharge patients including but not limited to: greeting enter accurate demographic and insuranceverification updating information collection of payments issuing receipts notificationof clinical staff
Performs clerical duties includingbut not limited to: scheduling typing form completion photocopying faxing mail sorting filling maintenance and preparation of medical chart
Received incoming calls routing to appropriate party and takes messages according to department protocolor needs of customer. Receives cash and other payments reconciles balances at end of shift. Makes bank depositsas requested
Files and retrieves medical records from storage areas as requested and according to department procedures and policy.

Required Qualifications

High school diploma or equivalent
Experience in the basic computer software programs
Demonstrated ability to develop others in areas of continuous process improvement and customer service
Delivery and self-directed team work
Moderate typing skills (minimum 30wpm)

Preferred Qualifications

1 to 2 years experience in health care setting
Insurance and collections experience

Position Details

Shift: Full Time Rotate Shifts
Unit/Department: Family Care Center Flossmoor
CBA Code: Non Union

Required Experience:

Job DescriptionBe a part of a world-class academic healthcare system UChicago Medicine Ingalls Memorial Hospital as a Customer Associate at our Family Care Center in Flossmoor This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.As aCustomer Associate...