Customer Assistance Representative Sr.
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Job Location:
Van Nuys, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers primarily face-to-face supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support service customers and act as a rental back-up in a large home city branch or airport location.
**Branch location: 8230 Sepulveda Blvd. Panorama City CA 91402**
**Pay for this position starts at $19.75/ hour**
**Apart from religious observances must have open availability and be able to work full time (40 hours/week) including days nights weekends & holidays**
Responsibilities
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns check-ins and exit kiosk transactions
- Understand and communicate rental terms and conditions vehicle features and other services
- May sell optional protection products upgrades fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform various administrative and basic accounting functions such as: research and billing support tasks accounts receivables transfer and key logs run miscellaneous reports supply maintenance process customer billing
- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years old
- This position requires a valid Drivers License
- Must have a high school diploma or GED equivalent
- Must have at least 1 year prior customer service or sales experience(retail customer facing preferred)
- Apart from religious observances must have open availability and be able to work full time (40 hours/week) - days nights weekends and holidays
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Since its inception in 2007,S F S ENTERPRISE LLC has established itself as a reputed and trusted sourcing partnerto its vast Clientele spread across various industries such as Hospitality, Marine & Oilfield, Construction & Government Departments. With its highly experienced an ... View more
