Casual Guest Experience & Education Host

Auckland - New Zealand

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

What youll bring to the team

Are you looking to take Guest Experience to new heights How would you like to spend your day in one of Aucklands most iconic tourist attractions

We are currently looking to recruit Casual Guest Experience and Education Hosts to join our fantastic team at SEA LIFE Kelly Tarltons Auckland.

About the Roles

All of our roles are focused on ensuring that our guests are having the most amazing experiences and here at Merlin we have a real focus on FUN!!

We are looking for someone who has an interest in animals and teaching enjoys interacting with people has a positive attitude and is a team player. The position also involves handling and caring for animals in our touch tank answering specialist animal customer queries giving animal talks hosting education sessions and providing an exceptional level of customer service at all times.

About You

The ideal candidate for this role will have a passion for guest experience with a focus on fun. They will be proactive in their approach to customer service with a positive attitude towards interaction with our guests and upselling techniques. Previous experience in a similar role is a plus but a desire to work in the entertainments industry is essential. Excellent spoken English and confident presentation skills are all required. Experience or knowledge about marine animals is favourable but not essential to the role.

Benefits

Corporate benefits including free access to all our attractions worldwide

Domestic and global opportunities to develop and progress your skills and career in tourism and attractions

Opportunity to be involved with our Diversity & Inclusion initiatives including our Reconciliation Action Plan

Being part of a business built onfun

About Us

Merlin Entertainments is the company behind iconic brands like SEA LIFE Madame Tussauds LEGOLAND and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries delivering memorable experiences to 54 million visitors a year.

Were the leading operator of visitor attractions in Australia and New Zealand with 10 attractions including SEA LIFE WILDLIFE Madame Tussauds and the Fly Treetop Adventures amongst others.

Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects conserves and sustainably manages our precious aquatic habitats wildlife and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand the SEA LIFE Trust and the WILDLIFE Conservation Fund.

So if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do then we want to hear from you!

Merlin Entertainments strongly encourages application from all background including people of Aboriginal and/or Torres Strait Islander decent.

Please let us know you require any adjustments to the recruitment process to support your application.

Pay Range

Competitive

What youll bring to the teamAre you looking to take Guest Experience to new heights How would you like to spend your day in one of Aucklands most iconic tourist attractions We are currently looking to recruit Casual Guest Experience and Education Hosts to join our fantastic team at SEA LIFE Kelly Ta...