Sales Manager

Newcastle Nissan & Changan
Hours: 44 hours per week; Monday - Friday 9am - 6pm Saturday 9am - 5pm and Sunday 11am - 3pm(one day off midweek and Sundays on rota basis)

Salary: OTE up to 70000 with basic between 45000 to 50000 depending on experience

Are you looking for a career defining role and longing to be part of something exciting! Newcastle Nissan & Changan are looking for an ambitious and talented Sales Manager to join our successful team.
As a Sales Manager at Lookers you will act as a role model for customer service excellence for the team always leading by example. You will develop long-lasting meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager who is a friendly hands on leader who supports and motivates the team to enable them to perform to the best of their ability. This is an opportunity not to be missed!
You will oversee the day to day running of the showroom including vehicle valuations and sales supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer the dedicated Aftersales team detailers and photography team so that you can deliver marketing standards.

Responsibilities

• Managing the full sales process from web inquiry to phone & showroom.
• Managing staff performance from structured 121s to training & development.
• Implementing department targets and brand KPIs.
• Responsible for buying in vehicles. As well as up to date stock pricing.
• Ensuring full FCA compliance within the Sales Department.
• Manage and own our Customer Satisfaction.

You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will have experience in leading a highly motivated team and know how to get the best out of each team member.
Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations. The ideal candidate will have excellent communication skills and the ability to influence and negotiate a sale. You must also have a full UK driving licence to be considered for this vacancy.

About us: We are one of the top three automotive retailers in the UK proudly representing 32 manufacturer brands selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset and were committed to recognising the valuable contribution each person makes. Thats why we continue to invest in a leading rewards and benefits package designed to support your career wellbeing and life outside of work.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave including 6 months full pay for maternity and adoption leave and 2 weeks full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs
• Smart Health 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during lifes most challenging moments

Financial Wellbeing:

• MyView PayNow access a portion of your pay as you earn with features to stream save and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination is inclusive and empowers our people to bring their whole self to work and reach their full potential.

If your application issuccessfulwe will conduct relevant employment checks prior to you commencing employment with includeverifying your recent employment address credit historyandastandardcriminal recordcheck. For roles that require you to drive adriving licence checkwill also be carried note all offers of employment are made subject to a 6 month probation period commencing from your start date.