Ecolab is seeking a Credit Supervisor to lead and support the Credit Order Management function. This role is responsible for overseeing credit specialists order processing and financial oversight to ensure efficient and accurate handling of customer orders and credit-related activities across various Ecolab divisions.
What You Will Do:
- Supervise the Order Review Team and ensure compliance with divisional credit guidelines.
- Oversee the order block credit queue and ensure timely resolution of order holds.
- Provide guidance on credit decisions and collaborate with sales and credit teams.
- Maintain and update the list of temporary never hold customers.
- Generate and report order review volumes and performance metrics.
- Ensure SLA timelines are met and maintain high standards of communication.
- Train and mentor team members on order review processes and tools.
Minimum Qualifications:
- Bachelors degree in finance accounting business or a related field.
- 3 years of experience in credit finance accounting or order processing.
- 1 years of supervisory or team lead experience
Preferred Qualifications:
- Proficiency in Microsoft Excel Access and Office Suite.
- Experience with credit/collections and order management systems.
- Strong leadership organizational and problem-solving skills.
- Ability to work independently and manage multiple priorities.
Required Experience:
Manager