SQL Database Reliability Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
The Database Reliability Engineer (DBRE) SQL is a critical technical leader responsible for ensuring the availability performance and reliability of Tyler Technologies SQL Server infrastructure. This role combines deep database expertise with operational excellence to support high-performance systems across complex client environments. The ideal candidate is confident authoritative and takes ownership in diagnosing and resolving issues while influencing database design infrastructure improvements and long-term stability strategies.
Hybrid Work Policy: The candidate is required to be on-site at least 3x per week at the Plano TX office.
Responsibilities
- Serve as the lead resource for high-severity SQL Server incidents driving triage diagnostics and resolution in real time.
- Own performance tuning indexing strategies and architecture-level improvements to optimize database systems at scale.
- Proactively monitor database performance system health and workload trends to identify and resolve issues before they impact customers.
- Collaborate with product and development teams to refine schema design improve query performance and enhance overall data architecture.
- Develop and maintain database standards observability dashboards and automation for patching backups and alerting.
- Design and execute comprehensive backup and disaster recovery strategies for critical systems.
- Contribute to continuous improvement initiatives including cloud modernization infrastructure as code and capacity planning.
- Author technical documentation including runbooks architecture designs internal KBs and lessons learned.
- Provide mentorship and technical leadership to engineers across support and infrastructure teams.
- Advocate for architectural and operational improvements across teams using data and insight to influence decisions.
Role Complexity
To be successful this individual must:
- Demonstrate expert-level understanding of SQL Server internals optimization techniques and operational best practices.
- Lead high-stakes conversations and incident calls with clarity confidence and control.
- Understand system-level performance (I/O memory CPU) and how it affects SQL operations.
- Communicate technical issues and solutions to both technical and business stakeholders effectively.
- Analyze recurring incidents to identify trends and permanently resolve root causes.
- Operate autonomously with a sense of ownership and urgency.
- Balance short-term firefighting with long-term architectural planning and automation.
Qualifications
- Bachelors degree in Computer Science Information Systems or a related fieldor 5 years of equivalent experience.
- Proven experience in a production-facing SQL Server environment preferably in a SaaS or multi-tenant context.
- Hands-on expertise in:
- Query tuning indexing and execution plan analysis.
- High availability replication disaster recovery and backup strategies.
- Scripting and automation using PowerShell T-SQL or similar.
- Monitoring and observability tools for SQL Server and infrastructure health.
- Strong familiarity with virtualization storage performance and cloud platforms (e.g. AWS Azure).
- Demonstrated ability to lead incident response and influence cross-functional technical decisions.
- Exceptional written and verbal communication skills especially under pressure.
- Previous experience mentoring peers or junior engineers is a plus.
Key Skills
- Accomodation
- Database
- Information Technology Sales
- Insurance Paralegal
About Company
Tyler offers public sector software solutions designed specifically for the unique needs of state, local, and federal government organizations and school districts.
