Provider Relations Manager
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Meetknownwell weight-inclusive healthcare forall. Join a dynamic company that is changing the way care is delivered for patients with obesity. knownwell is a weight-inclusive healthcare company offering metabolic health services primary care nutrition counseling and health coaching services for anyone of any size. Our hybrid model allows for both in-clinic and virtual care to bring support to patients where and when they need it. To learn more about our recent Series B funding led by Andreessen Horowitz and CVS Ventures please check outthis article.
knownwell is seeking a highly motivated and personable Provider Relations Manager (PRM) to join our team. This role will be pivotal in building and nurturing relationships with primary care providers specialists and their offices to facilitate referrals for patients in need of weight management care. This is an individual contributor role where the ideal candidate will apply and refine the playbook to grow the market regionally. The provider relations team will serve as a liaison ensuring that our healthcare partners understand the benefits of knownwells specialized services and feel confident in referring their patients to our practice.
Location: GreaterChicago area Illinois
What youll do:
- Relationship Building:
- Develop and maintain strong relationships with primary and specialty care clinicians (particular focus on OBGYN fertility pediatrician psychology/psychiatry orthopedic cardiac sleep and bariatric surgery specialists) and their offices initially in the greater Chicago area and overtime across Illinois.
- Engage providers and office staff through regular visits (e.g. lunch & learns and breakfast meetings via direct scheduling or tools like RxVantage) calls and communications to educate them on knownwells weight management programs and services.
- Train and empower office staff (e.g. schedulers medical assistants & nurses) as referral drivers; leave behind referral workflow handouts and patient registration tools.
- Act as the primary point of contact for clinicians to address questions concerns and feedback about knownwells services.
- Provider Education:
- Conduct presentations and informational sessions for healthcare clinicians and their staff to increase awareness of obesity treatment options and knownwells comprehensive approach.
- Leverage specialty-specific value propositions to tailor messaging that resonates.
- Use knownwells outcomes data case studies and local referral success metrics to support provider education and reinforce referral value.
- Educate healthcare providers on the referral process to ensure a smooth patient transition from primary or specialty care to knownwell.
- Referral Management:
- Responsible for meeting and exceeding weekly and monthly referral growth targets while owning activity pipeline including new provider meetings expansion meetings and active referral conversations.
- Collaborate with knownwells clinical and operations teams to streamline the referral process ensuring referred patients are onboarded effectively and efficiently.
- Track referral data and analyze trends to optimize outreach strategies and improve referral volume.
- Strategy and Outreach:
- Contribute to the development and refinement of the PRM playbook including ideal customer profiles targeting criteria and outreach/follow-up SOPs.
- Identify new opportunities for clinician partnerships and develop targeted outreach strategies.
- Develop creative campaigns and initiatives to efficiently reach clinicians.
- Participate in industry events conferences and networking opportunities to expand knownwells reach within the healthcare community.
- Reporting and Analytics:
- Maintain accurate records within the CRM of clinician interactions referrals and engagement activities.
- Provide regular reports on referral trends outreach effectiveness and partnership developments.
Who you are:
- 5 years of experience in provider relations healthcare business development or a similar role within a medical practice healthcare system or relevant organization.
- Track record of meeting and exceeding referral growth or business development targets.
- Strong relationship-building skills working with both primary care and specialist providers and office staff to drive referral workflows; familiarity with weight management or obesity care is a plus.
- Comfort with consistent local travel throughout the Chicago metro area.
- Proficiency with CRM and referral tracking platforms.
- Familiarity with the prior authorization process and payer dynamics is a plus.
- Experience and training as a health care provider is a plus.
$100000 - $110000 a year
The annual salary range for this position is part of a comprehensive benefits package that includes health insurance a 401(k) plan and bonus compliance with applicable state laws knownwell provides this reasonable compensation estimate. Final pay will be determined based on various factors including qualifications experience skills and internal equity.
Pay & Perks:
Fully remote opportunity
Medical dental and vision insurance
401K retirement plan with company match
Up to 20 days of PTO per year company holidays
Up to 14 weeks of paid parental leave (12 for non-birthing parents)
Annual work from home stipend for remote employees
If you are an ambitious and experienced healthcare professional who is passionate about transforming healthcare and creating meaningful change we invite you to apply and join our dynamic team. Please send us a note at
knownwell Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. Based on current size of the clinic and HIPAA regulation providers cannot receive care in clinic and providers household members cannot receive primary care in the clinic.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Key Skills
- Campaigns
- Invasive Cardiology
- Accounting Tally
- DCS
- Drafting
- Activex
