Bilingual Spanish Confirmation Specialist On-Site

Fort Lauderdale, FL - USA

Monthly Salary: $ 60000 - 90000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

FHIA Remodeling a Renuity company

Call Center Confirmation Specialist - Bilingual

Hiring Immediately

Earn up to $60000 to $90000/yr!

In-Office Position

The home improvement industry is broken. Renuity is here to fix it. Weve united seven of the most trusted home renovation companies in America under one powerful brand Renuity. Together were on a mission to revolutionize home improvement making it faster easier and stress-free to upgrade your home inside and out. Whether its a new bath a custom closet or exterior upgrades we help people create homes they love without the hassle. With expert teams in 36 states and counting theres probably a Renuity home in your neighborhood. And were just getting started.

If youre ready to build the future of home improvement join us.

What We Offer

Hourly base pay plus uncapped commissions
Average first year income range up to $60000 to $90000/yr
Growth Opportunities based upon merit and performance
Medical dental life and disability insurance plans
Paid Holidays and Paid Time-Off
Competitive 401(k) retirement savings plan matched by Renuity
Company wellness incentives

About This Role

Verify qualify and finalize customer appointments to ensure they meet company requirements
Contact customers assess appointment eligibility document confirmation results
Work closely with scheduling and sales teams
Manage leads by tracking following up and setting appointments to achieve sales and productivity objectives
Schedule: Mon-Fri 11:30am to 8pm
- Weekend availability - a must Sat and Sun 10am to 7pm

Key Qualifications

At least one (1) year experience in a quality assurance call center role
Must be tech-savvy and familiar with data entry and Microsoft Office
- Ability to type 30 WPM or more
- Familiarity with Five9 - a plus!
- Multitasking between engaging with customers and entering data on different platforms efficiently
Bilingual skills in both English and Spanish
Active listening skills and ability to build rapport
Outgoing personality assertive and professional
Attention to detail
High School Diploma or Equivalent

Type: W2 position Full-time In-Office

Office Location: 3801 SW 30th Avenue Fort Lauderdale FL 33312

About FHIA Remodeling

At FHIA Remodeling a Renuity company were making home improvement faster easier and stress-free. Our team set out to be a best-in-class home remodeling provider in 2006 and are proud to have served over 200000 happy customers throughout Florida. Our growth is fueled by our people where weve promoted over 85% of our diverse and inclusive leaders from as part of Renuity were combining our local expertise with the strength of a national brand to build the future of home improvement. Our commitment to quality products expert installation and exceptional customer service drives our success. As part of our team and the broader Renuity organization youll have the opportunity to make an impact grow your career and help people create homes they love.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact

If you have a question regarding your application please contact

To access Renuitys Privacy Policy please click here:

Required Experience:

Unclear Seniority

FHIA Remodeling a Renuity companyCall Center Confirmation Specialist - Bilingual Hiring ImmediatelyEarn up to $60000 to $90000/yr!In-Office PositionThe home improvement industry is broken. Renuity is here to fix it. Weve united seven of the most trusted home renovation companies in America under one...