Technical Support Engineer

Redmond - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job Title: Technical Support Engineer

Job Location: Redmond WA

Job Type: Long Term Contract

Job Summary:

seeking a skilled and experienced Technical Support Engineer to join their team and work on cutting edge technology. The successful candidate will work closely with the Product and Engineering teams to troubleshoot maintain and support our wearable device ecosystem (HW & SW) used in computer vision and AI research projects.

Requirements:

Minimum 2 years of experience providing technical support to users with a proven track record of independently managing issue resolution and driving solutions to completion.
Demonstrated ability to effectively communicate complex technical concepts to technical and non-technical stakeholders ensuring clear understanding and seamless issue resolution.
3 years of experience in software or system engineering supporting developer tools and ecosystems
3 years of experience with data collection root cause analysis
Experience in computer vision and or machine learning libraries - along with debugging SW failures
2-3 years of Python and C experience and expertise
Experience with Fedora and other OS
ML and algorithmic/model understanding
Experience with SDKs and developer ecosystem tools
Previous experience working directly with Engineering teams to resolve bugs and improve SW performance
Strong problem-solving skills and ability to work independently

Job Title: Technical Support Engineer Job Location: Redmond WA Job Type: Long Term Contract Job Summary: seeking a skilled and experienced Technical Support Engineer to join their team and work on cutting edge technology. The successful candidate will work closely with the Product and Engineering...