Store Manager

The Store Manager is responsible for all business operations of an assigned store location. By applying individual judgement and autonomy this position will provide excellent customer service maximize the sales/gross profit and ensure the store location is organized secure and well maintained. The Store Manager is also responsible for the daily direction and on-the-job training of Store Manager Trainees and Assistant Store Managers if applicable.

Responsibilities and Accountabilities

Sales Management

• Use knowledge and judgment to diagnose customers fluid connectorissues.
• Formulate solutions to recommend suitable productsolutions.
• Provide excellent customer service and maintain positive professionalrelationships.
• Provide the appropriate products and fabricate hoseassemblies.
• Resolve customer service problems andcomplaints.
• Develop outside quotes and sales orders for Outside Salesteam.
• Manage cash and paymentsystems.

Marketing Management

• Create customer awareness and promote the entire fluid connector productoffering.
• Devise strategies with product layout so it maximizes sales improves customer traffic flow creates a better appearance and customer satisfaction
• Seek continuously develop and record knowledge and information about competitor activity pricing and tactics; Formulate strategies for buildingsales.

Customer Account Management

• Use autonomy to build relationships with prospective and establishedcustomers.
• Collaborate closely with Outside Sales team to provide relevant customer information and sales leads
• Actively engage in customer capture programs
• Ensure that intellectual property is confidential maintained andsecure.

Inventory Management

• Evaluate and manage store inventory by reviewing historical salesdata.
• Use discretion to maintain and augment the appropriate stock levels of thestore.
• Use judgment to stock carry increase decrease and expand product offerings as needed for stores uniqueterritory.
• Use judgment to determine appropriate timing method and vendor to procureproducts.
• Use daily store reporting to manage open sales and counter orders POs and held invoices.
• Provide cycle count information to correctdepartment.
• Handle receiving shipping and stocking ofinventory.

Operations and Facility Management

• Perform all routine tasks to open and close the storelocation.
• Complete annual store audits in partnership with RSM
• Control maintain and provide security to all facilityassets.
• Ensure that the facility is kept organized clean and wellmaintained.
• Identify facility issues and handle with appropriate solution or notify RSM asrequired.

Personnel Management

• Train supervise and delegate tasks to Store Manager Trainees and Assistant Store Managers if applicable
• Recommend specific appropriate training needed for Store Manager Trainees
• Provide performance feedback to Regional Support Managers of Store Manager Trainees and Assistant Store Managers

Qualifications and Skills

• Minimum of 2 years of excellent customer service and management experience
• Complete and maintain Parker Store Professionalcertification.
• Have good business acumen to interpret needs and formulate appropriate operatingpractices.
• Ability to perform multiple tasks simultaneously and independently possess proficient organizationalskills.
• Possess proficient oral & written communicationskills.
• Have a mechanical aptitude to diagnose and understand complexissues.
• Be results oriented with a desire tosucceed.
• Possess proficient math skills and can apply metrics & metricequivalents.
• Ability to read & interpret documents such as product manuals purchase orders & proceduremanuals.
• High School graduate or equivalent educationrequired.

Physical Requirements

• Must be able to lift push & pull up to150lbs.
• Regularly required to stand walk bend stoop kneel reach push pull andclimb.
• Manual dexterity required to operate machinery andtools.

Work Environment

• Work performed in a workshopenvironment.
• Routinely uses standard office equipment (i.e.: computers phones fax machines) as well as hand and power tools (i.e.: hose saws pliers box cutters tape measure and crimping machine)
• Exposed to several elements but with none present to the extent of being disagreeable (i.e.: noise from equipment and occasional odor that comes from cutting rubber hose)
• This position cannot be performed remotely.

Supervisory Responsibilities

• May need to supervise delegate work and train Store Manager Trainees or Assistant Store Managers as assigned.

Colliflower is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Applicants can view postings by clicking the links: E-Verify & Right to Work Equal Employment Opportunity Family Medical Leave Act Employee Polygraph Protection Act Pregnancy Fairness Workers Act