Technology Coordinator
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Job Location:
Aliso Viejo, CA - USA
Monthly Salary:
$ 42300 - 78800
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Company:
Marsh McLennan AgencyDescription:
Summary
The Employee Health & Benefits Technology Coordinator will support the San Diego Employee Health & Benefits Technology Advisor in regard to technology solutions for our clients
Essential Duties & Responsibilities
- Research & Service
- Support the EB Technology Advisor with evaluating and vetting systems for best client fit such as but not limited to:
- HRIS
- Payroll
- Online Benefit Administration
- Review and maintain platforms to ensure configurations comply with client requirements.
- Conduct calls with current service partners as necessary to assist teams and clients with concerns or current issues.
- Provide project oversight for benefit administration system implementations and ongoing updates.
- Provide project oversight to ensure EDI feeds are implemented and actively transmitting data to carriers and vendors.
- Work with carriers service partners and internal teams when electronic data integration issues need resolution.
- Track service partner features and functionality for comparison and vendor usage quarterly to be used as a Division resource. Assist with drafting managing and overseeing the RFP selection process for new service partners.
- Support the EB Technology Advisor with evaluating and vetting systems for best client fit such as but not limited to:
- Stay abreast of industry trends and new market entrants as the HCM/HRIS market landscape evolves.
- Assist and educate clients on monitoring and resolving data discrepancies and inaccuracies within the benefits administration system or carrier database
- Manage ad hoc client projects as needed
- Internal Support
- Work with Division associates to provide training and guidance on applicable systems.
- Act as a Division resource for questions related to systems.
- Various system configuration troubleshooting and testing
Education and/or Experience
Successful candidate will be a service oriented individual with high personal standards and a hands-on work style. This position requires an individual who is comfortable working at a varying pace managing multiple tasks and deadlines simultaneously adjusting priorities often and managing frequent interruptions.
- This position interacts with and provides service to a large group of internal associates / offices and has high levels of contact with external vendors. The Technology Coordinator must be positive and approachable and work effectively with diverse addition the following is required:
- Successful work history to include 3 years of experience in health and welfare products / market and specifically in the field of technology.
- Bachelor degree strongly preferred.
- Professional history must show increasing levels responsibility directly related to the performance of the above duties.
- Strong familiarity with the Employee Health & Benefits marketplace to include unique business industry needs educational and professional development associations carriers and other broker agencies. Strong knowledge of and experience with alternative funding and plan designs.
- Current technical knowledge and understanding of Employee Benefit federal and state legislation.
- Knowledgeable of HRIS systems and benefits administration systems.
- Proficiency with personal computers and Microsoft Office applications (i.e. Word Excel and PowerPoint) with the ability to operate standard office equipment is required.
- Ability to make independent decisions and use good judgment in addressing and servicing client and team needs.
- Strong communication skills with the ability to provide non-technical explanations to technical matters and summarize and present information in a clear concise and accurate written and verbal format.
- Skill in organizing resources and establishing priorities.
- Demonstrated ability to resolve problems and present results neatly with clarity and precision in oral and written form.
- Demonstrated ability to develop plan and implement short- and long-range goals.
- Maintain a valid Drivers License & have reliable transportation.
Work Environment & Physical Demands
- Ability to use computer keyboard and sit in a stationary position for extended periods.
- Work is performed in a typical interior/office work environment.
- Extended work hours (10 12 hrs/day) required on occasion due to attendance and participation at networking and industry functions.
#MMAwest
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The applicable base salary range for this role is $42300 to $78800.The base pay offered will be determined on factors such as experience skills training location certifications education and any applicable minimum wage requirements. Decisions will be determined on a case-by-case addition to the base salary this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits tuition assistance 401K savings and other retirement programs as well as employee assistance programs.Required Experience:
IC
Key Skills
- Network security
- Active Directory
- Customer Service
- Information Technology
- desk support
- Access Points
- Windows
- Phone Calls
- Troubleshoot
- User Accounts
- laptops
- Setup
- hardware
- Technical Support
About Company
Veritas provides commodity trading and risk advisory to optimize trading strategies and operations by harnessing CTRM systems, advanced analytics, and AI.
