Medical Office Receptionist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
CHC is a non-profit social service agency in the Akron area whose mission is to treat inspire support and empower individuals and families impacted by the disease of has been a critical part of Ohios efforts to treat and prevent substance use disorders since 1974.
We are currently looking for a Medical Office Receptionist for our Physicians office. This role is the first point of contact for patients and visitors at our healthcare facility. This role involves managing front-desk operations including greeting patients answering phones scheduling appointments verifying insurance and performing general administrative tasks to support clinical staff and ensure smooth office operations.
We are currently looking for a Medical Office Receptionist for our Physicians office. This role is the first point of contact for patients and visitors at our healthcare facility. This role involves managing front-desk operations including greeting patients answering phones scheduling appointments verifying insurance and performing general administrative tasks to support clinical staff and ensure smooth office operations.
Duties Include:
- Greet and check in patients in a courteous and professional manner.
- Answer multi-line phones screen and direct calls take messages.
- Schedule reschedule and confirm patient appointments.
- Verify patient insurance and obtain pre-authorizations when required.
- Collect co-pays balances and other payments at the time of service.
- Maintain patient records and ensure that necessary documents are completed.
- Ensure HIPAA compliance and patient confidentiality at all times.
- Communicate effectively with physicians nurses and other healthcare team members.
- Maintain the reception area in a clean and organized manner.
- Handle incoming and outgoing mail and faxes.
- Assist with administrative duties such as data entry filing and inventory of office supplies.
Minimum Requirements: High school diploma or GED required; additional administrative training is a plus. Minimum of 12 years of experience in a medical or healthcare office preferred. Familiarity with electronic health records (EHR) systems; Credible etc. Basic understanding of medical terminology and insurance processes. Strong communication and customer service skills. Proficient in Microsoft Office Suite (Word Excel Outlook).
Why you would love it here:
- Medical dental and vision benefits for employees working 30 hours weekly!
- 32 paid days off per year! (holidays vacation personal and sick days!)
- Referral Bonuses!
- 403b with company match after one year!
- Professional licensure fee reimbursement!
- Company Sponsored Training Opportunities based on position
- Employee Assistance Program (including Health Management Family Support and Financial Advice/Assistance)!
CHC is an Equal Opportunity Employer and Provider of Services.
Non-smoking facility.
Key Skills
- EMR Systems
- Allscripts
- Multi-line Phone Systems
- Customer Service
- Athenahealth
- eClinicalWorks
- Insurance Verification
- Medical office experience
- Medical Terminology
- Front Desk
- Medical Receptionist
- Phone Etiquette
About Company
We're with you every step of the way. Our opioid treatment program was among the first in the region, and we’ve continued to develop our capabilities as new therapies and standards have emerged. Today, we offer a trauma-informed approach
