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You will be updated with latest job alerts via email职位概述
负责餐厅厨房的食品质量一致性和制作通过亲自执行任务展示烹饪技能同时领导员工并管理所有与餐饮相关的职能协调酒店餐厅的菜单采购人员配备和食品准备与团队合作提高客人和员工的满意度同时维持经营预算必须确保满足卫生和食品标准开发并培训团队以改进成效
求职者个人资料
教育和经验要求
高中文凭或高中同等学历 (GED)4 年厨房餐饮或相关专业领域工作经验
或者
在经认可的大学取得烹饪术酒店和餐厅管理或相关专业的两年制学位2 年厨房餐饮或相关专业领域工作经验
核心工作活动
确保餐厅满足烹饪标准和责任
为餐厅开发设计或创建新的应用想法关系系统或产品包括艺术贡献
监督餐厅厨房轮班运作并确保遵守所有餐饮政策标准和程序
维护食品制作处理和适当的贮存标准
认可优质的产品展示和风味
计划和管理餐厅的食品数量和摆盘需求
向关键人员传达制作需求
协助为餐厅开发每日和应季菜品
确保遵守所有适用的法律法规
遵循所有食品的适当处理方法和温度
估计餐厅每日制作需求
定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品
检查生熟食品的质量确保符合标准
确定应如何呈现菜肴并进行装饰性美食展示
领导厨房团队
监督和协调备餐厨师和工作人员的活动
利用人际关系和沟通技巧来引导影响和鼓励他人倡导健全的财务/业务决策表现出诚实/正直以身作则
领导轮班团队同时根据要求的规格亲自制作食品并执行请求
监督和管理餐厅厨房员工管理所有日常运营充分了解员工的职位以便在员工缺勤时履行职责
鼓励和建立团队成员之间的相互信任尊重和合作
树立榜样示范适当的行为
确保并保持员工的工作效率水平
确保员工接受交叉培训以支持成功的日常运作
确保员工了解期望和因素
与员工建立和保持开放的协作关系并确保员工在团队内部也这样做
确立和维护餐厅厨房目标
设定和支持实现厨房目标包括绩效目标预算目标和团队目标等
制定具体的指导和计划以便优先考虑组织和完成每日厨房工作
了解厨房运作对酒店整体财务目标和宗旨的影响并设法实现或超越预算目标
有效调查有关员工事故的报告并进行跟进
了解并实施公司的安全标准
确保卓越的客户服务
提供超越预期的服务实现客户满意并保留客人
管理日常运营确保质量和标准且每天满足客户的期望
通过沟通和协助个人了解客人需求并在需要时提供指导反馈和个人辅导改善服务质量
为客户关系树立积极的榜样
在所有部门会议期间强调客人满意度并专注于持续的改进
授权员工提供卓越的客户服务
处理客人的问题和投诉
与客人互动并获得对产品质量和服务水准的反馈
管理和开展人力资源活动
识别他人的发展需求并指导辅导或以其他方式帮助他人提升知识或技能
参与对餐厅员工进行菜谱培训包括食材制作方法和独特口味.
管理员工渐进性惩处程序
参与员工绩效评估流程并根据需要提供反馈
使用员工可用的所有在职培训工具
根据需要协助面试和聘用具备适当技能的团队成员
其他责任
通过电话书面形式电子邮件或亲自向主管同事和下属提供信息
分析信息和评估结果以选择最佳解决方案并解决问题
出席和参加所有相关会议
万豪国际集团致力于成为提倡机会均等的雇主欢迎所有求职者加入并为其提供平等的就业机会我们不懈努力营造工作环境重视并赞美员工的独特背景我们员工的文化才能和经验相互融合共同作用这正是我们最大的优势我们承诺不会基于任何受保护特征而歧视他人这类特征包括残疾退伍军人身份或其他受到适用法律保护的特征
JOB SUMMARY
Accountable for the quality consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus purchasing staffing and food preparation for the propertys restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the culinary food and beverage or related professional area.
OR
2-year degree from an accredited university in Culinary Arts Hotel and Restaurant Management or related major; 2 years experience in the culinary food and beverage or related professional area.
CORE WORK ACTIVITIES
Ensuring Culinary Standards and Responsibilities are Met for Restaurant
Develops designs or creates new applications ideas relationships systems or products including artistic contributions for restaurant.
Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies standards and procedures.
Maintains food preparation handling and correct storage standards.
Recognizes superior quality products presentations and flavor.
Plans and manages food quantities and plating requirements for the restaurant.
Communications production needs to key personnel.
Assists in developing daily and seasonal menu items for the restaurant.
Ensures compliance with all applicable laws and regulations regulations.
Follows proper handling and right temperature of all food products.
Estimates daily restaurant production needs.
Prepares and cooks foods of all types either on a regular basis or for special guests or functions.
Checks the quality of raw and cooked food products to ensure that standards are met.
Determines how food should be presented and creates decorative food displays.
Leading Kitchen Team
Supervises and coordinates activities of cooks and workers engaged in food preparation.
Utilizes interpersonal and communication skills to lead influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Leads shift teams while personally preparing food items and executing requests based on required specifications.
Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence.
Encourages and builds mutual trust respect and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Ensuring and maintaining the productivity level of employees.
Ensures employees are cross-trained to support successful daily operations.
Ensures employees understand expectations and parameters.
Establishes and maintains open collaborative relationships with employees and ensures employees do the same within the team.
Establishing and Maintaining Restaurant Kitchen Goals
Sets and supports achievement of kitchen goals including performance goals budget goals team goals etc.
Developing specific guidance and plans to prioritize organize and accomplish daily kitchen operations work.
Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Effectively investigates reports and follows-up on employee accidents.
Knows and implements company safety standards.
Ensuring Exceptional Customer Service
Provides services that are above and beyond for customer satisfaction and retention.
Manages day-to-day operations ensuring the quality standards and meeting the expectations of the customers on a daily basis.
Improves service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when needed.
Sets a positive example for guest relations.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Empowers employees to provide excellent customer service.
Handles guest problems and complaints.
Interacts with guests to obtain feedback on product quality and service levels.
Managing and Conducting Human Resource Activities
Identifies the developmental needs of others and coaching mentoring or otherwise helping others to improve their knowledge or skills.
Participates in training restaurant staff on menu items including ingredients preparation methods and unique tastes.
Manages employee progressive discipline procedures.
Participates in the employee performance appraisal process providing feedback as needed.
Uses all available on the job training tools for employees.
Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
Additional Responsibilities
Provides information to supervisors co-workers and subordinates by telephone in written form e-mail or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Attends and participates in all pertinent meetings.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Full-Time