Location: Remote (U.S.-based working hours aligned with Los Angeles CA)
Department: Network Engineering / Service Delivery
Level: Intermediate
Position Summary
We are seeking a detail-oriented and technically skilled Network Configuration Engineer to join our dynamic this role you will be responsible for remotely configuring testing and securing customer-premises equipment (CPE) across a wide range of technologies and platforms. You will collaborate with IT developers to automate provisioning workflows and ensure seamless secure and scalable customer experience.
Key Responsibilities
- Remote Configuration & Deployment
Configure and validate routers switches SD-WAN devices firewalls and media converters (Cisco Juniper Adtran VeloCloud Mushroom etc.) for customer deployments. - Template Management & Automation
Maintain and enhance configuration templates for various ISP/MSP service types. Collaborate with software developers to automate provisioning and reduce manual effort. - Pre-Deployment Testing
Conduct functional and security testing of customer equipment to ensure readiness prior to shipment. - Inventory & System Integration
Load configuration data and metadata into inventory provisioning and order management systems. - Troubleshooting & RCA
Perform root cause analysis on failed or returned equipment and implement corrective actions to prevent recurrence. - Security & Compliance
Apply and maintain security policies to safeguard customer and internal networks from unauthorized access or abuse. - Cross-Functional Communication
Coordinate with technical support service delivery NOC and engineering teams to ensure visibility into configuration changes and deployment status. - Process Improvement
Identify and automate repetitive tasks to focus on complex configurations and enhance the overall customer experience.
Qualifications :
Qualifications
- Certifications
Junior to intermediate certifications in Cisco (CCNA/CCNP) Juniper (JNCIA/JNCIS) or Adtran (ACA/ACNP) preferred. - Experience
3 years of hands-on experience configuring and troubleshooting ISP/MSP customer equipment including protocols such as BGP MPLS ACLs static routing PRI and FXS. - Technical Skills
- Strong understanding of TCP/IP routing protocols and network topologies
- Familiarity with SD-WAN cloud-managed networking and electronic provisioning systems
- Experience with scripting or automation tools (e.g. Python Ansible) is a plus
- Soft Skills
- Excellent communication and documentation skills
- Strong analytical and problem-solving abilities
- Ability to work independently and manage multiple priorities
Work Schedule
- Full-time remote position
- Standard business hours based on Pacific Time (Los Angeles)
- Occasional after-hours support may be required for critical deployments
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time