Data Analyst Sales Operations

Mexico City - Mexico

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About the role:

The Data Analyst will be a key technical contributor within the Data Analytics function of the Sales Support organization. They will demonstrate deep expertise in querying structuring and visualizing actionable data to drive operational improvements for Sales Support. The Data Analyst will work closely with Sales Ops leaders Sales Customer Support and Data Engineering to translate business product and technical requirements into concrete quantitative analysis and dashboards and iterate on the output with stakeholders.

The ideal candidate is passionate about solving highly technical business problems through effective data visualization and manipulation and is eager to pursue various data-related projects in a fast-moving environment.

This is a remote position open to candidates residing in Mexico.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
You want to be with the best: Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role you will work on:

Data structures: Leveraging their language of choice (e.g. SQL Python) to shape structure and optimize data sets for analysis
Dashboarding: Creating and maintaining complex Tableau dashboards and other summary visualizations to support decision-making from operational and leadership teams
Actionable analysis: Performing a variety of exploratory analyses that help us understand the health of the Sales Support organization and identify opportunities for improvement and optimization
Analytical modeling: Building analytical models to identify patterns anomalies and root causes (e.g. analyzing device health to proactively reach out to customers)
Cross-functional collaboration: Leading meetings with technical and non-technical leaders to understand data structures dashboard requirements and business priorities
Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

Bachelors degree from an accredited university
4 years of experience as a data analyst data engineer or relevant discipline
Experience with data manipulation and processing in SQL
Experience building data visualizations with Tableau or a similar enterprise-grade Business Intelligence tool

An ideal candidate also has:

Formal studies in a quantitative discipline (e.g. Statistics Mathematics Computer Science etc.)
Hands-on experience with CRM and ticketing tools here at Samsara we utilize Zendesk and Salesforce data
Experience in a Sales Ops or Customer Support organization with an understanding of relevant industry KPIs and processes
Experience with B2B hardware and SaaS products
Experience partnering with leadership to solve business problems

Required Experience:

About the role:The Data Analyst will be a key technical contributor within the Data Analytics function of the Sales Support organization. They will demonstrate deep expertise in querying structuring and visualizing actionable data to drive operational improvements for Sales Support. The Data Analyst...

About the role:

This is a remote position open to candidates residing in Mexico.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
You want to be with the best: Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role you will work on:

Data structures: Leveraging their language of choice (e.g. SQL Python) to shape structure and optimize data sets for analysis
Dashboarding: Creating and maintaining complex Tableau dashboards and other summary visualizations to support decision-making from operational and leadership teams
Actionable analysis: Performing a variety of exploratory analyses that help us understand the health of the Sales Support organization and identify opportunities for improvement and optimization
Analytical modeling: Building analytical models to identify patterns anomalies and root causes (e.g. analyzing device health to proactively reach out to customers)
Cross-functional collaboration: Leading meetings with technical and non-technical leaders to understand data structures dashboard requirements and business priorities
Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

Bachelors degree from an accredited university
4 years of experience as a data analyst data engineer or relevant discipline
Experience with data manipulation and processing in SQL
Experience building data visualizations with Tableau or a similar enterprise-grade Business Intelligence tool

An ideal candidate also has:

Formal studies in a quantitative discipline (e.g. Statistics Mathematics Computer Science etc.)
Hands-on experience with CRM and ticketing tools here at Samsara we utilize Zendesk and Salesforce data
Experience in a Sales Ops or Customer Support organization with an understanding of relevant industry KPIs and processes
Experience with B2B hardware and SaaS products
Experience partnering with leadership to solve business problems

Required Experience:

Key Skills

Data Analytics
Microsoft Access
SQL
Power BI
R
Data Visualization
Tableau
Data Management
Data Mining
SAS
Data Analysis Skills
Analytics

Apply Now

About Company

Samsara

Publicly traded company [NYSE: IOT] offering a single platform for fleet operations at scale. Products include real-time GPS, ELD, AI-powered dash cams, telematics, maintenance, routing, & driver app. Recognized by the Forbes Cloud 100.

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