Operations Quality Manager

Date Posted:

Country:

United States of America

Location:

MA101: Andover MA 350 Lowell St Essex 350 Lowell Street Essex Andover MA 01810 USA

Position Role Type:

Onsite

U.S. Citizen U.S. Person or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Security Clearance:

DoD Clearance: Secret

At Raytheon the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of todays mission and stay ahead of tomorrows threat. Our team solves tough meaningful problems that create a safer more secure world.

We are seeking an Operations Quality Manager. This individual will be responsible for the development and implementation of strategic quality planning and will lead improvements to the quality and reliability of deliverable products management of internal and external customer relationships ensure program compliance to the Quality Management System (QMS) requirements support all product lifecycle phases partner with various program leaders and teams lead Quality personnel activities and development and implement functional initiatives for prevention and/or early detection of manufacturing process defects.

What You Will Do:

• Systematically translate analyze and prioritize customer needs contractual requirements and company policy and objectives into quality performance standards and operational definitions for the affected performing.
• Integrate performance and conformance verifications such as First Articles and audits throughout value stream processes to prevent quality escapes optimize throughput and assure on-time delivery of products and services.
• Perform analysis of nonconformities to: characterize causes as routine (common) or exceptional (special); and develop effective containment and elimination plans
• Lead and mentor a team of Quality engineers and provide project status to Operations and Program Quality Leadership teams.
• Baseline factory metrics (Scrap Rework FPY TUH etc.) identify top drivers forecast future demand for top drivers and identify areas of opportunity for improvement.
• Engage MFG DPT teams to ensure alignment on top priorities (using baseline data and future forecast) to drive containment Root Cause Analysis and associated Corrective Action Implementation.
• Perform process walks operator observations and lead MFG team discussions to drive process enhancements to reduce variation.
• Help drive standardize data entry to improve data analysis cycle time.
• Lead/Drive Advanced Product Quality Planning (APQP) initiatives (PFMEA control Plans SPC etc.) using baseline metrics and future demand.
• Identify supplier escapes/issues and ensure proper containment and backflow to the Supplier Quality Management team.
• Calculate Return on Investment (ROI) and get alignment from Program and MFG teams for identified CI project opportunities.
• Perform verification and validation of improvements to understand effectiveness.
• Identify opportunities for improvements to be leverage across similar process/assemblies as well as other programs.

Qualifications You Must Have:

• Typically requires a Bachelor of Science in Technology Engineering or Mathematics (STEM) or other technical field of study and a minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 6 years of experience
• Minimum of ten (8) years related Quality Operations or Engineering experience.
• Manufacturing process knowledge (assembly inspection test)
• Experience with industry technical standards
• Experience in identifying root cause and initiating/implementing effective short-term and long-term corrective actions.
• Experience in development/usage of Quality metrics that may be used to drive true root cause and long-term corrective action and in the identification/institution of perceptive verifications.

Qualifications We Prefer:

• Demonstrated knowledge of key process characteristics and ability to implement effective process control techniques.
• Strong familiarity with ISO 9001 and/or AS9100 quality management systems
• CORE Six Sigma Shainin Red X ASQ Certifications
• Proficient in the use of pareto analysis cause/effect diagrams process mapping
• Experienced in Product/Process Failure Modes & Affects Analysis Regression Analysis
• Knowledge of Measurement System Analysis and Design of Experiments
• Able to facilitate cross-functional teams in systematic improvement activities (e.g. 6-sigma lean manufacturing)
• Proficiency in all Microsoft Office applications
• Understanding of MRP and Shop Floor Management Tools (PRISM VM)
• Experience interpreting drawings work instructions Bill of Materials (BOMs) consumable materials control process disciplines and tool control.
• Ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance.
• Previous experience managing cross functional process improvement teams with technical expertise.

What We Offer

Our values drive our actions behaviors and performance with a vision for a safer more connected world. At RTX we value: Trust Respect Accountability Collaboration and Innovation.

Relocation assistance is not available.

Please consider the following role type definition as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees as they are essential to the development of our products.

The salary range for this role is 101000 USD - 203000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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