Supervisor, Training Services Coordination and Logistics
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
Job Track Description:
- Requires broad technical expertise and industry knowledge.
- Accountable for functional operational and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
General Profile
- Supervises daily tasks of complex business technical support and production teams.
- Responsible for the success of the team.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
Functional Knowledge
- Has a comprehensive understanding of a range of processes procedures systems and concepts in own field.
Business Expertise
- Understanding of how best teams integrate and work together to achieve company goals.
Impact
- Impacts the quality of the tasks performed or services provided by the team.
Leadership
- Provides daily supervision to team members including coaching quality checks and work progress.
Problem Solving
- Solves problems and evaluates possible solutions using technical experience and precedents.
Interpersonal Skills
- Tactfully concisely and rationally exchanges ideas and information.
Responsibility Statements
- Supervises and coaches training coordination and logistics support team in their day-to-day activities.
- Creates and updates training coordination and logistics checklists to complete classroom and logistics support activities.
- Reviews and maintains ownership of all training coordination and logistics checklists to ensure classroom delivery success.
- Point of contact for client and training participant escalations issues and concerns.
- Participates in employee performance reviews and improvement efforts.
- Monitors appropriate staffing.
- Participates in candidate interviews and oversees new hire training.
- Performs other duties as assigned.
- Complies with all policies and standards.
Required Experience:
Manager
Key Skills
- Shipping & Receiving
- Microsoft Office
- Customer Service
- Freight Experience
- Transportation Management Systems
- EDI
- Microsoft Outlook
- Supply Chain Experience
- Dispatching
- Microsoft Excel
- Logistics
- 3PL
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more
