Computer Specialist I Sr. Computer Specialist II
Computer Specialist I Sr. Computer Specialist II
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Job Description
Campus
OSU-Stillwater
Contact Name & Email
Carey Warner
Work Schedule
Monday - Friday 8am-5pm with occasional evenings and weekends.
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$16.21 - $28.50
Special Instructions to Applicants
For full consideration please include a resume and contact information for three professional references.
About this Position
The College of Veterinary Medicine is looking for someone to join our Information Technology department.
Position Responsibilities: Provide computer support to end-users. Maintain classroom technology environment. Contribute to the proper installation maintenance and disposal of desktop computers and printers. Installs configures and upgrades operating systems and software using standard business and administrative packages; may modify specific applications for use in operational departments. Installs assembles and configures computers laptops network connected devices including tablets and cell phones monitors network infrastructure and peripherals such as printers scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration. Troubleshoots problems with computer systems including troubleshooting hardware and software e-mail network and peripheral equipment problems; makes repairs and corrections where required. Acts as a technical resource in assisting users to resolve problems with equipment and data; works with a centralized help desk to facilitate exchange of information and advice. Build working knowledge through documentation and vendor resources to support technical connections and configuration of network and video/display hardware and software settings of medical/diagnostic/research/radiographic equipment as needed to support the teaching research and public service functions of the College of Veterinary Medicine (CVM) and veterinary teaching hospital.
Assists in instructing CVM staff/faculty/students in the use of standard business and administrative software including word processing spreadsheets and database management; provides instruction or written documentation where required. Duties are illustrative and not inclusive and may vary with individual assignment. Assist with training support technicians and student IT workers as to the general procedures for configuration use of and maintenance of workstations and other technologies in the CVM environment.
Work with minimal supervision on some short and long-term projects for purchasing and distributing technology needs within the veterinary teaching hospital. Engage in a program of continuous professional development. Conduct all activities in a manner in line with CVMs vision promoting good external relations and a positive image. Maintain and develop computer related skills. Read journals books and whitepapers to understand new and existing technologies. Learn more about computer networks and their applications in the workplace. The incumbent must develop new professional skills and knowledge. The incumbent must utilize those new skills and knowledge by applying them to areas within CVM (technology transfer).
Required Qualifications
- High School/GED (degree must be conferred on or before agreed upon start date)
Computer Specialist I - Bachelors degree and one year of related experience or High school and six years of related experience with the requirement to receive a bachelors degree within six years of hire. Excellent communication and interpersonal skills.
Computer Specialist II - Bachelors degree and three years of related experience or High school and eight years related experience and demonstrated progress toward bachelors degree. Working knowledge of setting up and maintaining computer systems and servers including configuration. Excellent communication and interpersonal skills.
Computer Specialist III - Bachelors degree and five years of related experience or High school and ten years related experience and demonstrated progress toward bachelors degree. Detailed knowledge of setting up and maintaining computer systems and servers including configuration. Demonstrated leadership experience. Excellent communication and interpersonal skills.
Senior Computer Specialist I - Bachelors degree and seven years of related experience. Demonstrated leadership skills. Excellent communication and interpersonal skills.
Senior Computer Specialist II - Bachelors degree plus 10 years related experience or masters degree and 8 years related experience. Demonstrated leadership skills. Excellent communication and interpersonal skills.
- Skills Proficiencies and/or Knowledge: Installing configuring and upgrading operating systems (including Windows Apple and Linux on desktop laptop and mobile devices) and software using primarily standard financial business and administrative application. Installing configuring assembling and repairing desktop computers laptops network connected devices (including tablets and cell phones) monitors network infrastructure and peripherals such as printers and related hardware. Troubleshooting and solving hardware and software problems. Instructing users on new or upgraded computer applications and hardware. Using initiative and independent judgment within established guidelines and procedures. Organizing own work setting priorities and meeting critical time deadlines. Communicating effectively with co-workers subordinates superiors the general public representatives of public and private organizations and others sufficient to exchange or convey information. Must have knowledge of computer hardware software and peripherals such as central processing units monitors cables network systems printers; Current technology related to CVHS applications and the equipment and software required to maximize system support; Procedures for installing configuring upgrading troubleshooting and repairing applicable software hardware and peripherals; Techniques for explaining technical concepts and procedures to non-technical users.
Preferred Qualifications
- Bachelors
- Bachelors degree plus 10 years related experience or masters degree and 8 years related experience demonstrated leadership skills and excellent communication and interpersonal skills.
Required Experience:
Senior IC
Employment Type
Full-Time
