MSW Lead

About Us:

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need strengthening families and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs Upward Bound college prep programs veterans services homeless shelters low-income housing program as well as drug and alcohol rehabilitation. Learn more at .

PAY RATE: $33.59 - $36.36 Per Hour

BENEFITS: VOALA offers competitive medical dental vision and retirement benefits.

JOB SUMMARY AND PURPOSE

The MSW Lead provides clients with the highest levels of acuity and co-morbidities individualized care through access to service linkages counseling treatment planning and various crisis intervention methods in order to prepare individuals for further success. The MSW Lead supervises the services provided to clients who have several psychological co-morbidities that must be managed appropriately for a successful re-entry into society. As the Lead Case Manager this position is responsible for managing most complex client cases. Additionally coaches and mentors junior staff. The position requires a combination of administrative/office duties and field/outreach work.

DUTIES AND RESPONSIBILITIES

• Assigns and monitors case load of team:
  • Review daily referrals and screenings of potential clients.
  • Designates clients to case manager for intake and ensures all supporting documents are verified
• Conducts comprehensive screenings and assessments with clients to collect functional environmental financial employment housing educational and health information as appropriate to develop a case plan
  • Develops support systems to meet client needs coordinates and facilitates move-in activities rental negotiations and service referrals as required
  • Makes home and field visits to assigned clients weekly
• Monitors case managers on a regular basis to determine quality and effectiveness of services provided
  • Review cases with Program Supervisor/Manager and Case Management Team
  • Audit case file on a regular basis for completeness and accuracy and compliance with regulatory requirements (HIPAA local law enforcement requirements)
  • Conducts crisis intervention as necessary
• Assists case managers by identifying and coordinating a variety of available services necessary for clients and families to maintain/obtain self-sufficiency and family stabilization
  • Makes referrals to available community providers for therapeutic social educational and medical resources as appropriate
  • Provides support to case managers clients and families through ongoing case conferencing counseling and advocacy
• Provides training supervision and problem-solving guidance for Case Management Team in close consultation with Clinicians
• Develops performs and assists with workshops pertaining to program services that meet client needs
• Attends Court as the client liaison as part of case management.
• Participates and assists with outreach events
• Other duties as assigned

ESSENTIAL DUTIES:

• Assign and Monitor case load of Case Management Team.
• Conducts comprehensive screenings and assessments to collect information needed to develop complex case plans develops plans for clients.
• Monitors the progress of clients of all Case Management Team conducts intervention as needed.
• Assists Case Management Team by appropriate referrals conferences and counselling.
• Reviews case files for accuracy and regulatory compliance
• Trains Case Management Team is a resource for problem solving guidance
• Plans and participates in workshops and outreach events
• Attends court with clients to act as client advocate and liaison with regards to case management
• Colloborates with other service providers to link participants to community resources and supportive services.
• Coaches and mentors junior staff
• Other duties as required and may be subject to change

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance background check including criminal history personal references employment and education verifications

EDUCATION:

• Masters degree in social work psychology or counseling from fully-accredited college or university.

EXPERIENCE:

• Minimum of 3 years of complex clinical experience in program(s) serving homelessness addictions under-served populations or prison re-entry/diversion
• Proven leadership qualities.

PREFERRED QUALIFICATIONS:

• Knowledge of/experience with substance abuse services in L.A. County

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment