00640 Cashier

Title: 00640 - Cashier

State Role Title:Admin and Office Spec III

Hiring Range: $33000 - $34000

Pay Band: 3

Agency: Norfolk State University

Location:Norfolk State University

Agency Website: Type: General Public - G

Job Duties

Provide friendly professional service to students parents faculty/staff and visitors at all times.

Accurately process payments (cash card check meal plans etc.)

Issue receipts and/or checks in accordance with university policies.

Balance and reconcile cash drawer at the end of shift.

Maintain a clean organized and welcoming front office area at all times.

Answer incoming calls promptly return voicemails in a timely manner and demonstrate professional phone etiquette.

Answer basic questions and direct customers to appropriate university services.

Assist with other duties as assigned.

Minimum Qualifications

1. Demonstrated ability to perform basic mathematical calculations with accuracy and attention to detail.

2. Demonstrated ability to communicate effectively verbally and in writing to a diverse population (faculty students staff and general public).

3. Ability to interpret policies and procedures and convey information to customers in a cordial and friendly manner.

4. Ability to analyze and problem-solve.

5. Ability to work independently as well as to establish and maintain positive effective working relationships.

6. Demonstrated ability to provide excellent customer service to students faculty staff and general public.

Additional Considerations

Strong communication and customer service skills both in person and by phone

Ability to manage transactions accurately and responsibly.

Professional phone etiquette and ability to manage messages and call-backs effectively.

Attention to detail and organizational and multi-tasking abilities.

Reliability punctuality and ability to work both independently and as part of a team.

Previous cashier and/or customer experience preferred but not required.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Contact Information

Name: Human Resources

Phone:

Email: Email material not accepted

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.