French Customer Support Specialist
French Customer Support Specialist
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Job Description
French Customer Support Specialist
Location: Athens Greece (Hybrid On-site or Remote within Greece relocation required)
Job Type: Full-time Monday to Friday
Start Date: Immediate
Role Overview
We are looking for a French Customer Support Specialist to join our international team. You will be the first point of contact for customers via phone email and chat providing guidance solving problems and ensuring a world-class user experience. This is your chance to represent leading global brands while working in a dynamic and collaborative environment.
Key Responsibilities
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Provide professional and empathetic support to French-speaking customers.
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Troubleshoot and resolve technical and service-related issues.
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Accurately document customer interactions in CRM systems.
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Adhere to brand-specific guidelines and quality standards.
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Escalate complex cases to internal teams when necessary.
Requirements
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Native or near-native level of French.
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Good command of English (B2).
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Excellent communication and interpersonal skills.
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Ability to thrive in a fast-paced rotating-shift environment.
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Previous customer service experience is an advantage.
- Important: This role does not offer visa sponsorship. Applicants must already have the right to work in Greece.
Salary & Bonus
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Monthly Gross Salary: 1200-1500
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Performance Bonus: Up to 300 per month.
Benefits & Relocation Support
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Flight to Greece (within the EU).
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Two weeks of hotel accommodation upon arrival.
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Airport pickup service.
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Free real estate agency assistance.
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Private health insurance.
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Paid training and onboarding.
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Career growth and internal promotion opportunities.
Why Join Us
This is more than a job its an opportunity to grow your career internationally while living in the vibrant city of Athens.
Apply now and join our team!
Employment Type
Full Time
