Business Intelligence Developer, I IS Dept Apps and Ent Rptg Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Under the supervision and guidance of the department leader and/or seasoned developers the Business Intelligence Developer I will work in Keck Medicine IS team to develop and test implement business intelligence solutions for various Keck Medicine departments. The position will serve as the subject expert as it relates to dashboards. Also this position will be responsible for identifying and documenting information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. Also this role ensuring data integrity maintaining system security extracting analyzing and transforming data. The Business Intelligence Developer I also understands the functional workflow and processes of the Departments he/she supports and maintains system functionality leverage USCs various technologies including but not limited to QlikView Cerner Command Language (CCL) and other applications Hadoop and RDBMS. Applies learned skills to perform problem resolution across integrated platforms systems processes and departments. Supports the mission vision values and strategic goals of Keck Medicine of USC.

• Dashboard: SDLC methodology to develop test and deploy enterprise dashboards promptly.
• Documentation: Prepare documentation related to dashboards and reports (e.g. FRD). Draft a mock-up data visualization before start building dashboard.
• Reporting: Generate ad-hoc as well as routine reports and data dump for further consumption.
• Priority Management: Must work several assignments at one time manage priorities deadlines and time. The work is highly technical requires collaboration across multiple disciplines and groups. The ability to work independently is also required.
• Customer Service: Addresses customer questions concerns enhancement requests communicates with customers handles services problems and tickets politely and efficiently always available for customers follows procedures utilizes problem solving skills maintains pleasant and professional image. Customers may include both internal department users vendors and peers within IS.
• Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned.

Required Qualifications:

• Req High school or equivalent.
• Req Bachelors degree Degree in Computer Science Information Systems Computer Engineering or related field. Combined work experience and education as equivalent.
• Req 1 year 1 to 2 years of relevant experience including dashboards / BI reporting design documentation maintenance implementation upgrades and troubleshooting with at least 6 months of QlikView and QlikSense experience. *IF NO BACHELOR DEGREE: 5 years of relevant business support and/or information technology support experience if no Bachelor Science in Computer Science Information Systems Computer Engineering or related field required.
• Req Experience with Structured Query Language (MS SQL Server Oracle).
• Req Hands-on expertise with database services.
• Req Good organization skills with ability to prioritize multiple activities in a rapidly changing environment.
• Req Strong customer service focus.
• Req Proficient in Microsoft Office (Outlook Word Excel Power Point).
• Req Must have a maturing level of analytical ability to find solutions to increasingly difficult technical or administrative problems to determine economic feasibility or options available and to assess time involved in system changes.
• Req Thorough documentation skills.
• Req Must be able to demonstrate experience with database systems and experience with system design capacity planning and capacity management.
• Req Must be able to communicate the impact and solutions of application/system problems in business language.
• Req Must have a professional approach in all situations.
• Req Ability to work any hours to support 24/7 operations.
• Req Must resolve problems entirely by either completing the work or gathering all of the resources needed for ultimate resolution and continuity of problem management.
• Req Availability to travel between Keck Medicine of USC USC and other facilities.

Preferred Qualifications:

• Pref Other BI tools experience: Tableau PowerBI etc.

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.

• Notice of Non-discrimination
• Employment Equity
• Read USCs Clery Act Annual Security Report
• USC is a smoke-free environment
• Digital Accessibility

If you are a current USC employee please apply to thisUSC job posting in Workday by copying and pasting this link into your browser: