Front Desk Manager
Share
Job Location:
Brooklyn, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Front Desk Manager
Brooklyn NY
FT - Sundays preferred
80K
Position Summary:
The Front Desk Manager is responsible for supervising front desk staff and ensuring a high level of patient satisfaction through efficient reception operations and strong interdepartmental coordination. This role requires excellent organizational and communication skills to ensure that front desk workflows support the needs of the dental medical and physical therapy departments.
Key Responsibilities:
Supervise front desk receptionists and manage day-to-day operations
Serve as a liaison between the front desk and clinical departments to ensure smooth communication and patient satisfaction
Monitor and ensure accurate collection of patient data including demographics and insurance across various systems
Train and support front desk staff to ensure consistency and professionalism in service delivery
Coordinate staffing coverage in alignment with provider schedules and clinic hours
Work closely with department managers to address and resolve operational challenges
Promote a positive and organized front desk environment that supports efficient patient flow
Qualifications:
Excellent interpersonal and customer service skills
Strong organizational and problem-solving abilities
Prior experience managing a front desk or reception team in a healthcare or clinic setting preferred
Familiarity with medical scheduling systems and insurance verification processes is a plus
Ability to manage multiple priorities and communicate effectively with both staff and patients
Email:
Required Experience:
Manager
Key Skills
- Customer Service
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Eaglesoft
- Medical Receptionist
- Phone Etiquette
About Company
Mai Placement is an executive recruitment firm specializing in placing high-level candidates across diverse industries by leveraging industry-specific expertise and an intuitive, research-backed matching process geared toward long-term success.
