Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The main function of this role is to provide quality service to our policyholders Regional Offices and other departments within the Head Office as well as working with our US this role you will solve customer issues help achieve customers expectations and handle all customer-facing service procedures documenting policies and standards and set clear customer goals. The employee will learn all the company policies procedures products customer support systems and learn how to service customer inquiries. Job duties and responsibilities include: .
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Qualifications
Our preferred candidate will have the following:
Bachelors Degree or equivalent work experience
Experience in insurance industry preferred
Bilingual in English and French (written and verbal) preferred
Workingknowledge of Microsoft OfficeProducts Excel Word Advanced use of Outlook Macros.
Excellent verbal and written communication and interpersonal skills
Proven sound judgment and ability to problem solve
Ability to prioritize and manage escalations
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
