Application Support Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
RLDatix (RLD) is on a mission to help raise the standard of by over 10000 healthcare organizations around the world our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2000 team members in making a difference in healthcareevery day.
Were searching for an Australia-based Technical Consultant/Application Support Engineer to join our Professional Services team so that we can continue delivering high-impact implementation and support for our Defense sector clients. The Technical Consultant will lead technical configuration consulting and issue resolution activities to ensure our software is seamlessly implemented and fully supports client missions.Please note: An active NV1 or NV2 security clearance is a mandatory requirement for this role.
Engaging with stakeholders and end users to interpret and translate technical requirements into software configurations
Delivering custom configuration testing and documentation for client deployments
Troubleshooting application issues in collaboration with internal technical teams to ensure rapid and effective resolution
Supporting client success by providing expert application knowledge and technical guidance
Collaborating with cross-functional teams to enhance delivery quality and client satisfaction
What Kind of Things Were Most Interested in You Having
Experience in technical consulting application/software support or a similar role
Proficiency in T-SQL HTML CSS JavaScript
Currently holding an active NV1 or NV2 security clearance (required)
Working knowledge of client/server and web platform architecture
Strong communicator with the confidence to lead technical conversations with clients
Bonus Points For
Experience supporting Defense sector clients or secure environments
Familiarity with SQL Server 2012/2014 SSRS reporting Java applications or IIS configuration
Ability to present technical solutions to a non-technical audience with clarity and professionalism
By enabling flexibility in how we work and prioritising employee wellness we empower our team to do and be their best.
RLDatix is an equal opportunity employer and our employment decisions are made without regard to race color religion age gender sexual identity national origin disability marital status or any other status or condition protected by law.
As part of RLDatixs commitment to the inclusion of all qualified individuals we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step please dont hesitate to send a note to .
Key Skills
- Splunk
- Iis
- SQL
- .NET
- Perl
- Shell Scripting
- Weblogic
- Java
- Sybase
- Scripting
- Oracle
- Application Support
About Company
RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and saf
