Customer Service Product Specialist
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Job Location:
Baton Rouge, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Care Specialist (In Our Service Department)
This position involves providing outstanding customer service by answering phone calls in the service department returning customer calls and providing updates to customers with vehicles in service. Communication with Customers Service Writers and Managers to ensure customers are informed.
Responsibilities:
- Answer incoming phone calls in the service department
- Return customer calls promptly
- Provide updates to customers with vehicles in service
- Communicate effectively with service writers customers and managers to keep customers informed
Requirements:
- Excellent communication skills
- Ability to multitask
- Strong attention to detail
- Previous customer service experience is a plus
Benefits:
- Competitive compensation
- Opportunity for growth
- Health insurance
- 401k plan
About the Company: Gerry Lane Buick is located in Baton Rouge LA and is committed to providing excellent customer service and quality vehicles to our customers. Join our team and be a part of our success!
At Gerry Lane Enterprises we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture Have you been considering the automotive industry but dont know how to break in Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression If you answered yes to any of these questions we want to talk to you.
NO EXPERIENCE REQUIRED - ON-THE-JOB PAID TRAINING WILL BE PROVIDED. Join our service team today!
What We Offer:
- Competitive Compensation
- Flexible Schedules
- 401KWith Company Match
- Vision / Dental / Health Insurance
- Paid Training
- Great Culture
- Promote From Within!
Responsibilities
- Build relationships & create customers for life. Assist them in staying updated when their vehicle is in our service department for repairs.
- Know the ins & the outs of service offerings
- Direct report to the Service Manager regarding status of customer vehicle.
- Bring your A game & positive attitude with you every day
- 7:00 Am to 4:00 PM Monday through Friday
Qualifications
- Be ready to hit the ground running
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance.
- Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed ...
