Mdw Officemgt

Vacancy: Personal assistant to the Head of COO Risk

Location:Amsterdam
Department:Global CDO
Employment type:Full-time

GJA jobscale:14

Do you have a passion for making things happen collaborating to achieve ambitious goals and challenging the status quo to find smarter ways of working If so were looking for you to join ING as apersonal assistant to the Head of COO Risk

In this pivotal role you will be part of a dynamic support team working closely with the COO a business manager and fellow personal assistants. Youll play a key role in enabling the Head of COO Risk and leadership team to operate efficiently and effectively in a fast-paced international environment.

Your role and responsibilities

As PA to the Head of COO Risk you will:

• Manage complex calendars: schedule and coordinate meetings assess priorities and ensure timely follow-ups
• Handle communications: organize incoming and outgoing calls emails and messages; assess urgency and respond or redirect appropriately
• Support decision-making: prepare meeting materials track action items and ensure timely execution
• Act as a liaison: maintain strong internal and external relationships acting as the first point of contact for the Head of COO Risk
• Coordinate logistics: arrange travel events conferences and other engagements with precision and professionalism
• Ensure continuity: collaborate with other PAs to provide seamless support including coverage during absences
• Maintain records: archive documents manage mailing lists and distribute information efficiently
• Operate systems: use tools like Workday iBuy and E-Profit in line with compliance standards

What you bring

We hire smart people for their potential. We expect you to stay curious keep learning and take return well support your growth and development.

You also bring:

• 10 years of PA experience preferably within ING or a similar international corporate environment
• Fluency in English and Dutch with excellent communication skills
• Strong proficiency in MS Office (Outlook Word Excel PowerPoint) and MS Teams
• Familiarity with Workday UAM tooling and iBuy
• A structured detail-oriented approach with strong organizational skills
• A proactive service-minded attitude and willingness to go the extra mile
• Discretion and professionalism with the ability to handle confidential information
• High cultural sensitivity and interpersonal skills to thrive in a diverse global setting
• Affinity with COO organization
• Excellent Stakeholder Management with MBB-1 stakeholders.