Title and Registration Processor
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Job Location:
Indianapolis, IN - USA
Monthly Salary:
$ 19 - 22
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Us:
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (OEMs) across automotive and related industries. The Companys cloud-based software as a service (SaaS) platform enables dealerships to manage their end-to-end business operations including the acquisition sale financing insuring repair and maintenance of vehicles. By automating and streamlining critical workflows the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
Position Summary:
The Title and Registration Specialist utilizes Indiana BMV terminals as well to provides support and guidance to CVR accounts in Indiana and Illinois. The Processing Specialist will be responsible for managing the transaction process communicating directly with clients and administering billing procedures. The Processing Specialist is responsible for utilizing BMV and audit knowledge to provide a high level of support for accounts to drive revenue and retention objectives.
Position Responsibilities:
Provide support and guidance to the CVR accounts
Ability to clearly and tactfully communicate to clients and employees
Display a professional positive and ethical attitude when dealing with clients associates and management
Achieve Service Level Agreements timelines
Accuracy productivity and attention to detail focused
Advanced knowledge of Microsoft software including Outlook and Excel
Salesforce experience
Maintain and organized workspace and process flow
Required Skills/Abilities:
Computer hardware and software proficiency is required including Microsoft Office proficiency Windows operating systems
IN BMV and audit knowledge is preferred
Must exhibit the ability to work with little supervision able to be productive prioritize and manage time
Must have excellent customer service skills with effective written communication and effective listening skills
Ability to interact with both internal and external customers resolving issues and maintaining relationships
Effective problem-solving skills
Must be able to lift and move bundles of paperwork and other DMV related items (15 lbs)
Must be able to pass Indiana background check (fingerprint)
Salary: $19.75 - $22.00/hr OT
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors including but not limited to skills experience certifications and work location. The total compensation package for this position may also include annual performance bonus benefits and/or other applicable incentive compensation offer Medical dental and vision benefits in addition to:
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
At CDK we believe inclusion and diversity are essential in inspiring meaningful connections to our people customers and communities. We are open curious and encourage different views so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race color creed ancestry national origin gender sexual orientation gender identity gender expression marital status creed or religion age disability (including pregnancy) results of genetic testing service in the military veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
Key Skills
- Loan Processing
- Typing
- Data Entry
- Customer Service
- Organizational skills
- Basic Math
- Computer Skills
- Fraud
- Microsoft Outlook
- 10 Key Calculator
- Fair Housing Regulations
- Food Processing
About Company
Trusted by nearly 15,000 dealer locations, CDK Global connects you to world-class dealership software solutions that work together to help you reach your potential.
