Sr. Engagement Manager, Professional Services, AWS Industries Delivery India

The Amazon Web Services Industries (AWSI) Professional Services (ProServe) Delivery team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions facilitating technical discussions and ensuring alignment with customer objectives. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders you will distill customer needs into clear technical requirements decompose complex problems and make informed trade-off decisions considering performance scalability security and business impact.
AWS Global Services includes experts from across AWS who help our customers design build operate and secure their cloud environments. Customers innovate with AWS Professional Services upskill with AWS Training and Certification optimize with AWS Support and Managed Services and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners AWS Sovereign Cloud AWS International Product and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Possessing strong technology and program/project management experience you will validate technical solutions against business goals recognize when additional technical evaluation is needed and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications develop domain-specific expertise and effectively communicate technical concepts to both technical and business audiences. As you progress youll lead increasingly complex technical projects shape cross-organizational technical strategies and establish best practices in your this role you will apply your management and leadership capabilities to successfully execute project plans proactively identify and manage risks resolve issues escalate when appropriate and drive projects to successful completion while exceeding customer expectation

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.

Key job responsibilities
Key job responsibilities
As an experienced technology program/project manager you will be responsible for:
Leading and managing complex cloud migration and implementation projects
Leveraging comprehensive knowledge of AWS services architectures and best practices to guide technical decisions and strategic planning
Bridging business requirements with technical solutions facilitating engineering discussions and ensuring alignment with customer objectives
Distilling customer needs into clear technical requirements and map them to business objectives
Decomposing complex technical problems into actionable deliverable solutions
Contributing to technical documentation and define documentation standards

About the team
AWS Industries (AWSI) Shared Delivery Team (SDT) India is a multi-industry Practice that supports AWSI customers. It is a first Delivery practice in India so a small but elite team of strong consultants to support global engagements.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

Inclusive Team Culture
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Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional

5 years of cloud computing preferably with AWS.
Bachelors degree in Computer Science Engineering related field or equivalent experience
5 years in program/project management of technical programs
Active project management certification (PMI-PMP CSM SAFE)
Ability to convey complex technical concepts to both technical and business audiences; Demonstrates strong written and verbal communication and consulting skills


AWS experience and certifications (AWS Certified Solutions Architect - Associate)
Excellent communication and presentation skills with experience preparing project communications and presenting to diverse audiences.
Proven success managing multiple stakeholders in complex enterprise environments with ability to recognize and adapt to team dynamics cultural nuances and varying operating styles.
Demonstrates ability to present to C-level executives and technical experts driving discussions on best practices project management and risk mitigation.
Experience in technical problem-solving; Demonstrates ability to successfully manage multiple and concurrent projects and/or customers

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