Senior Analyst PAM Services

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this job involves

Duties & responsibilities

• Work on tickets to support Property Assets and Management - Business Support functions in JLL. Coordinate with Level 2 team for high level support as required.
  Deliver options and resolutions to ensure issues associated with the system are settled within agreed service levels.
• Manages system database and related records
  (run report run query statement for data analysis mitigate report/database issues assist Account Managers Finance team
  and Property Managers to review accuracy of record in system update tables as necessary).
  Projects on time deliverables andexecuting systems check.
• Administrate System Users basic access and issues.
• Assists with system upgrades
  enhancement and script testing as required.
• Work with Property Assets and Management - Business Support to implement standards and up to date
  functions of the system.
• Ensure all policies and business support procedures are kept up to date
  (process guide user guides and training resources)
  and conduct back up training.
• Implement Process improvements.
  

Leadership:

• Leads by example
• Demonstrate rapid get going capability
• Capacity to achieve results within tight resource availability
• Team player with the confidence to constructively challenge
  the status quo.

Personal Effectiveness:

• Set targets for self and monitors and manages own performance with the guidance from their direct supervisor.
• Monitors progress against own performance measures and achieve results with regular consultation from their direct supervisor

Decision Making:

• Make suggestions for solutions that resolve problems or improve operations
• Actively searches out improvement opportunities and implements them after consulting on strategy and options with their direct supervisor

Key skills

• Strong communications and relationship skills with the ability to relate to understand and command respect from subject matter experts
• Well-developed internal consulting skills displaying strong analytical thinking problem solving and negotiation ability
• Financial background is an advantage
  (accounts payable and accounts receivable) accounting background (CPA not required)
• Confident communicator with good presentation skills

• Bachelors degree in computer studies Information Technology or relevant field.
• SQL knowledge at least basic to intermediate proficiency and experience
• MRI software experience: understanding core MRI software functionality database structure and other
  related database schema experience is desirable.
• Analytical with good visualization and data analytics literacy with the ability to expand these skills as necessary.
• Professional and personable approach with the ability to manage communications with numerous business groups

Sound like you To apply you need to be a:

Passion for service

Do you have a prior experience in finance or general accounting Do you have an understanding ofproperty and asset management Are you knowledgeable in various property systems You are what were looking for!

Team player

JLLs unmatched excellence is only made possible by teamworka core value we want you to possess. As the systems analyst we expect you to support the team and work well with others toward achieving targets. Likewise you must have a proven track record of flawless project execution all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviours is also under your mandate.

Client focused enthusiast

It is important that you can easily interact with the general client staff and vendors to deliver efficient services. Well also count on you to address conflicts and conflicting priorities effectively. Likewise you must be an excellent and resilient communicator who faces customers with a smileat all times even when times get rough occasionally.

What we can do for you:

At JLL we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package.

Apply today!

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.