drjobs Associate Supply Chain Specialist (Commercial AOGCustomer Escalation)

Associate Supply Chain Specialist (Commercial AOGCustomer Escalation)

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1 Vacancy
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Job Location drjobs

Irving, TX - USA

Monthly Salary drjobs

$ 56000 - 80000

Vacancy

1 Vacancy

Job Description

Associate Supply Chain Specialist (Commercial AOG/Customer Escalation)

Company:

The Boeing Company

Boeing Global Services (BGS) has an opening for an Associate Supply Chain Specialist (Level 2) position who is responsible for working with customers suppliers and associated stakeholders to achieve solution delivery expectation in support of escalated requirements as part of our Boeing Global Services (BGS)Emergent Requirements (AOG)Team. The ideal candidate will have the willingness to learn and strive to demonstrate a high degree of cross-functional collaboration and have a desire to provide world-class customer support at our Irving TX location.


This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options: Irving TX.

Position Responsibilities:

Assess and analyze customer escalations and formulate problem resolutions
Coordinate the activities required to facilitate the quick return to service for emergent
customer requirements (e.g. AOG)
Review and decipher engineering data for alternate problem resolution
Act as a liaison with multiple stakeholders to accomplish a common objective
Delegates tasks to manage workload.
Engage in cross-functional communications to deliver concise and timely results
Support suppliers by identifying constraints and assisting with mitigation plan
Ability to manage multiple concurrent deadlines
Assist in the collection and processing of supplier and/or customer data regarding products
or services to include repair capabilities and capacity
Able to adapt in a fast-changing and high-stress work environment.
Must be self-driven and able to ask questions in a team environment.

Basic Qualifications (Required Skills/Experience):

  • 3 years knowledge in supply chain management
  • 3 or more years of experience in customer support or customer service role
  • Self-starter and have the ability to work independently.
  • Able to work variable shifts including weekends holidays and overtime.
  • Proficient utilizing the Microsoft Office Suite (Excel Word and PowerPoint)
  • Must speak read and write fluent English with excellent communication skills.

Preferred Qualifications (Desired Skills/Experience):

  • Bachelors degree or higher
  • Candidate must be a self-starter with a positive attitude high ethics and a track record of working successfully under pressure in a time-constrained environment
  • Ability to lead multiple projects and integrated product teams

Drug Free Workplace:

Boeingis a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.

Total Rewards & Pay Transparency:

At Boeing we strive to deliver a Total Rewards package that will attract engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location date of hire and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications as well as market and business considerations.

Summary pay range: $56000 - $80000

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This is not an Export Control position.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning


Required Experience:

IC

Employment Type

Full-Time

About Company

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