DOAS Senior System Analyst (777670)
DOAS Senior System Analyst (777670)
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1 Vacancy
Job Description
Established in 1994 NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. Were a dynamic and growing organization offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team where integrity respect accountability and collaboration are among our core principles. Work with a dedicated and caring organization and start doing your lifes best work.
DOAS: Senior System Analyst (777670)
Pay rate:$40.00 per hour.
Temp (8 months)
Job location:200 Piedmont Ave SE Suite 1804 West Tower Atlanta GA 30334
Hours: 8 hours per day 5 days per week.
Position Overview:
We are seeking an experienced Senior System Analyst to provide hands-on technical expertise on a team of systems analysts and systems administrators. This role is pivotal in supporting end-users with their IT needs and ensuring the ongoing maintenance and reliability of the agencys core applications and IT infrastructure.
The ideal candidate will have a strong background in IT support systems administration and team leadership with the ability to guide the resolution of complex technical issues coordinate with third-party vendors and implement solutions that enhance overall IT service delivery.
Local candidates only as they will be required to come to the office per a hybrid work schedule
Primary Responsibilities:
- Provide Complex Issue Resolution:Serve as the escalation point for technical issues guiding the team in troubleshooting and resolving hardware software and network problems.
- Collaborate with Third-Party Vendors:Act as the primary contact for external vendors coordinating support for advanced technical issues and ensuring timely resolution.
- Support Core IT Systems:Ensure proper management and support of technologies including Office 365 Active Directory Exchange Server Microsoft Teams softphones VPN RDP and Windows operating systems.
- Research and Implement Technical Solutions:Recommend and implement solutions to improve efficiency and reliability.
- Develop and Maintain Documentation:Ensure comprehensive documentation of systems processes and troubleshooting procedures for team reference and knowledge sharing.
Necessary Skills and Qualifications:
- 10 years of IT experience.
- Proven expertise inOffice 365 Active Directory Exchange Server Windows operating systems desktop deployment VPN RDP and Microsoft Teams.
- Minimum 5 years of relevant industry experience in a Microsoft enterprise environment including:
- Understanding of Windows Client and Windows Server in production environments.
- Configuration of Windows Infrastructure via Group Policy and/or scripts.
- Adept at using Powershell to automate and execute tasks.
- Basic understanding of the TCP/IP Stack and common services such as DNS and DHCP.
- Microsoft Enterprise Mobility Suite/Entprise Mobility Security (EMS) a plus.
- 3 years of experience with Active Directory Domain Services (AD DS) upgrade consolidation and migration projects.
- 2 years of experience with Office/Microsoft 365 with at least one year of experience migrating mailboxes.
- 1 years experience Active Directory Federation Services (ADFS) or Azure Active Directory and understanding of SAML 2.0 and cloud SSO providers
- Hands-on experience withAWS infrastructure managementand supportingSharePoint environmentswould be a plus.
- Strong troubleshooting and problem-solving skills with the ability to resolve complex technical issues efficiently.
- Experience in coordinating withthird-party technical support vendors.
- Proficiency in creating and maintaining technical documentation.
- Relevant Microsoft certifications(e.g. Windows Server Office 365 Azure) are highly desirable.
- Solid understanding of IT service management and ITIL best practices is a plus.
- Track record of continuous learning and adapting to new technologies.
Desired Skills and Attributes:
- Strong Communication Skills:Ability to articulate technical concepts clearly to both technical and non-technical audiences.
- Problem-Solving Mindset:Proactive and solution-oriented approach to addressing challenges and improving processes.
- Adaptability and Flexibility:Capable of handling shifting priorities and working in a fast-paced environment.
- Customer-Focused Attitude:Dedicated to providing excellent service to internal users and ensuring their IT needs are met.
Required Experience:
Senior IC
Employment Type
Hourly
