Programme Support Officer

Its an exciting time to be part of UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform digitally enabled organisation.

The Corporate Delivery (CD) Directorate plays a central role in shaping and supporting the organisations internal operations and strategic direction. It brings together key enabling functions including Finance HR Strategy and Planning Risk Partnerships Project Management Office (PMO) Programme and Project Management Agile Working Communications Onboarding Enterprise Architecture Business Analytics and Commercial to provide a cohesive and efficient corporate backbone that supports the entire organisation.

We now have an opening within the team for a Program Co-Ordinator. This is a really exciting opportunity to work on the dynamic and fast-paced MoG programme whilst also getting a flavour of BAU programme co-ordination work and an understanding of handling standard CRs. As a Programme Coordinator you will play a pivotal supporting role in the planning coordination and delivery of the Programme. You will contribute to resource planning track performance and progress and lead cross-functional teams to deliver high-quality outcomes that meet stakeholder expectations. Additionally your role will include regular reporting stakeholder engagement and administrative oversight to ensure efficient and transparent project operations

Duties will include but not be limited to the following:

• Lead smaller less complex technical projects from inception to delivery into live servicedelivering on time within budget and to the agreed quality
• Assist in the development of project management documentation such as budgets plans PIDs and RAIDDA within complex projects
• Utilise effective project management disciplines and management techniques to ensure successful delivery
• Involvement in the administrative tasks such as budgets and monitoring monthly time recording across the project
• Help the Project Manager monitor progress and team performance within the project
• Play a key role in the shaping of projects working with delivery and customer stakeholder managers
• Plan and resource projects and delivery tranches using a mix of employees clients contractors and work packages delivered by 3rd parties
• Monitor and control allocated resources including people budget and infrastructure
• Lead the team(s) to deliver according to plan to meet stakeholder expectations
• Produce regular reports and presentations for project governance
• Foster cross-team collaborating to help project team members complete project tasks and produce deliverables
• Use Agile and Waterfall approaches as appropriate to the project
• Manage any quality assurance activity required for the project

To do this role well you will possess the following:

• Good working knowledge and experience of using Project Management frameworks disciplines and policies (e.g. Agile SAFe PRINCE2 or PRINCE2 Agile Managing Successful Programmes APM).
• Understanding of project risk management including methods and techniques for the assessment and management of risk
• Basic negotiation and influencing skills at department and team level including experience with clients at all levels and suppliers
• Good organisational skills which include time management delegation planning goal setting and decision making
• Good problem-solving skills which enable the creations of solutions and strategies within projects
• Good communication skills
• Proven experience of managing change projects
• Competent using Jira and MS Project
• Experience supporting or coordinating projects related to cyber security including an understanding of key concepts such as data protection risk management and compliance frameworks would be highly advantageous

In return for your skills and experience we can offer you flexible and remote working options for a 37hr week (full time) with start and finish times between 8am 6pm or part time hours to suit.

For additional information and a confidential discussion please contact our Recruitment Team on

We are an inclusive and Disability Confident employer and welcome all applications.Find out more about our equality diversity and inclusion commitments on our website.

UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System therefore candidates are required to have eligibility to live and work in the UK prior to applying.

We look forward to hearing from you.

We are UKSBS. We are creating a place where people love to work a culture where we lead we change we deliver and we empower our people to be curious take action and add value.