HR Shared Services Specialist
HR Shared Services Specialist
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Job Description
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Job Description:
Airbus Commercial Aircraft is looking for a HR Shared Services Specialist to join our Human Resources department based in Mobile AL.
Working in our Human Resources department its our mission to help support Airbus greatest assets: our team members. Our team works cross-departmentally as well as with our global counterparts to ensure we are making a positive impact on all aspects of our employee experience.
Meet the Team:
The HR Shared Services Specialist will be responsible for the interactions on the moments that matter between Airbus team members and the suite of services provided by North America Human Resources & Workplace. Shared Services team members to provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding addition to providing services via phone chat and case management tools the role will also encompass some corporate HR responsibilities and will liaise closely with the corporate HR functions.
Your Working Environment:
On Airbus Way you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015 the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility which strengthens the U.S. aerospace industry is part of Airbus strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.
How We Care for You:
Financial Rewards: Competitive base salary incentive compensation which may include profit sharing schemes retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (ESOP)
Work/Life Balance: Paid time off including personal time holidays and a generous paid parental leave program.
Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans) prescription dental vision life disability Employee Assistance Plan (EAP) and other supplemental benefit coverages.
Individual Development: Upskilling and development opportunities through our global Leadership University including unlimited access to 10000 e-learning courses focusing on ways to develop your employability certifications career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
Your Challenges:
Operational and Administrative Support: 30%
Support the operational/ administrative process for all personnel actions for employees temps and interns.
Acts as a liaison and clearing house for data and information between HRBPs HRIS Payroll Compensation & Benefits and expatriation activities.
Provide and analyze data for reporting purposes.
Assist with annual HR cycles including performance review and open enrollment.
Manage projects through completion including effectively identifying the scope objectives outcomes and success metrics.
Work with individuals and teams both nationally and internationally to deliver projects on behalf of Airbus teams.
Process and promote Airbus Employee Awards
People Operations: 30%
Coordinates HR information to ensure 100% integrity of data entered into various HR systems including but not limited to Workday ServiceNow and e-Verify
Manages processes connected with the onboarding of new employees transfers expats and employee changes including but not limited to reviewing and approving updates entered in Workday I-9 administration ServiceNow tickets personnel file creation and other transactions as needed
Performs termination administration duties largely consisting of ensuring ServiceNow and Workday data entry and communication to respective departments
Verifies candidate successfully completed the pre-employment background check and drug screen processes; following up on any open items
Facilitates I-9 and e-Verify process; following up on any e-Verify non-confirmation results to comply with government regulations
Employee Experience: 35%
Demonstrate first class customer service to employees at all times via phones live chat and case management channels.
Supporting the positive culture and employee experience at Airbus.
Support employee engagement Employee Resource Group and recognition activities including service awards.
Coordinate employment offer activities.
Manage and deliver the onboarding and offboarding process of employees and facilitate new hire orientations as required.
Provide initial communication and response to employee HR related questions re-direct and escalate as applicable.
Field employee questions on the leave process.
Other duties as assigned
Your Boarding Pass:
Required Education
Bachelors degree in Human Resources Management or equivalent experience
Required Experience
3 years demonstrated practical experience in the field of Human Resources
Experience dealing with complex conflict situations
Experience working with IT systems and data
Experience managing multiple employee requests simultaneously
Experience working with employees via different communication stream such as chat in person and phone.
Preferred Experience
Experience with Workday
Experience with case management ServiceNow
Experience working in an international/global environment
Experience working in Human Resources within the aerospace industry
Experience working other employee records system such as Dayforce and e-verify
Preferred Licensure/Certifications
SHRM-CP or PHR certification
Travel
Up to 20 % Domestic travel
Citizenship
Authorized to Work in the US
Knowledge Skills Demonstrated Capabilities
Exceptional customer service orientation and demonstrated innovative approach to Make Things Happen
Ability to receive and address feedback
Excellent communication skills both oral and written
Knowledge and understanding of HR reporting and record keeping requirements
Knowledge and understanding of HR practices and applicable federal/state employment laws/regulations (COBRA FMLA FLSA and Workers Compensation)
Knowledge and understanding of payroll practices and calculations and how to explain them to others
Ability to multi-task prioritize effectively be extremely organized and meet deadlines
Ability to think ahead good intuition and passion for the HR profession
Strategic problem solver and constant learner
Ability to handle & to adapt to a very diverse stakeholder group
Welcoming collaborative approach and strong focus on relationships
Ability to identify and resolve problems in a timely and efficient manner
Value-based working ethics
Experience working as part of a geographically dispersed team preferred
Communication Skills
Fluent written and spoken English.
Written presentation and oral communication interpersonal and consultative skills as well as effective result-oriented problem solving skills.
French German or Spanish language skills preferred
Required Technical Systems Proficiency
Working knowledge of HRIS and applicant tracking systems and processes particular knowledge of ADP or Workday
Proficient user of MS office programs (particularly excel)
Experience with G-suite a plus (smart sheets Data Studio)
Dayforce preferred
Job Dimensions
Support the implementation of global regional and local strategies in a multi-cultural environment by collaborating with HR functions.
Physical Requirements
Onsite Mobile AL 60%
Remote 40%
Vision: Daily able to see and read computer screen and other electronic equipment with screens able to read documents reports and engineering drawings.
Hearing: Daily able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.
Speaking: Daily able to speak in conversations and meetings deliver information and participate in communications.
Equipment Operation (personal computer telephone copies fax machine and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.
Carrying: Several times a week able to carry documents tools drawings electronic equipment up to 30lbs/14kgs.
Lifting: Several times a week able to lift documents tools drawings electronic equipment up to 30lbs/14kgs.
Pushing / Pulling: Several times a week able to push and pull small office furniture and some equipment and tools.
Sitting: Daily able to sit for long periods of time in meetings working on computer.
Squatting / Kneeling: Several times a month able to squat or kneel to retrieve or replace items stored on low shelving.
Standing: Daily able to stand for discussions in offices or on production floor.
Travel: Rarely able to travel independently and at short notice.
Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces.
Appropriate hearing/eye protection may also be required when visiting the shop floor
Take your career to a new level and apply online now!
This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.
Company:
Airbus Americas Inc.Employment Type:
US - Direct HireExperience Level:
ProfessionalRemote Type:
FlexibleJob Family:
HR Expertise------
Job Posting End Date: 10.03.2025------
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief.
Airbus is and always has been committed to equal opportunities for all. As such we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to.
Required Experience:
IC
Employment Type
Full-Time
