Admissions and Information Center Specialist
Admissions and Information Center Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 22 - 31
1 Vacancy
Job Description
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
Working Title:
Admissions and Information Center SpecialistInstitution:
North Hennepin Community CollegeClassification Title:
Bargaining Unit / Union:
206: AFSCME - Clerical and OfficeCity:
Brooklyn ParkFLSA:
Non Job ExemptFull Time / Part Time:
Full timeEmployment Condition:
Classified - UnlimitedSalary Range:
$22.23 - $31.68Job Description
This position leads the daily operations of the Admissions & Information Center serving as a key point of contact for prospective and current students staff and the public. It processes online and special admission applications fraud and supports recruitment activities and ensures accurate timely communication about admissions enrollment and student services. The role utilizes CRM and SIS systems supervises Student Ambassadors and collaborates across departments to provide seamless student-centered service and expand access to education. This position is stationed at the Information Center acting as the face of the college.
Minimum Qualifications
English sufficient to answer diverse questions and/or refer customers to appropriate assistance.
Experience working in a database sufficient to perform the duties of the position.
Customer Service skills sufficient to interact with others to accurately convey policies and information to clients in person on the phone and through e-mail and other written correspondence. (common courtesy tact interest in positive problem resolution empathy and logical organization of ideas).
Proficiency using Microsoft Office products or equivalent software sufficient to produce memos and correspondence in an efficient and timely manner.
Data entry skills sufficient to read receive and review source documents compare documents to database information and edit code and correct as identified.
Preferred Qualification
Experience working in higher education or a community college setting.
Experience with a CRM software like Slate EAB Navigate and Workday
Experience with ISRS and/or Perceptive Content
Knowledge of or experience in some or all of the following: Admission Financial Aid Registration and Testing
Experience leading supervising or overseeing professionals student workers graduate assistants and/or volunteers.
Ability to work multitask and prioritize in a fast-paced environment.
Ability to work with diverse populations.
Maintain the confidentiality of private information according to law rules policies and procedures
Research a variety of topics and summarize information into clear and concise answers.
Multilingual speaker
Work Shift (Hours / Days of work)
Monday Friday
8:00 am - 4:30 pm (4 days per week)
9:30 am 6:00 pm (1 day per week)
Occasional evenings and weekends.
Telework
Limited remote work may be available after probationary period.
About
Why Choose NHCC
Choose to work at North Hennepin Community College (NHCC) and you will be joining a vibrant and diverse professional community that believes in the power of education to change lives. NHCC welcomes its students and values its employees.
NHCC has a rich tradition of excellence in teaching and learning. Founded in 1966 the college is a respected thriving comprehensive community college with a strong history of liberal arts education and career programs. NHCC is one of the largest and most diverse community colleges in the state of Minnesota. NHCC is a member of Minnesota State which is the fourth-largest system of state colleges and universities in the United States and the largest in the state with 26 colleges 7 universities and 54 campuses. Offering more than 70 academic programs to over 7000 students NHCC prepares students to transfer or for immediate entry into the workforce. The thriving campus is also home to a wide variety of student clubs and organizations supporting a largely part-time student body with co-curricular and recreational activities.
Join our NHCC community and help us create opportunities for students to reach their academic goals succeed in their chosen professions and make a difference in the world.
Benefits Information:
At Minnesota State we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays Vacation Time Sick Time six weeks of Paid Parental Leave low cost medical and dental insurance with low deductibles ($250 - $1500) a Pension Plan 457(b) and 403(b) retirement plans and other retirement investment options pre-tax medical and dental expense (with roll-over option) and dependent care accounts employer paid life insurance short and long term disability as well as professional development and a tuition waiver program for employees and their dependents etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
Position End Date:
Open Date:
0Close Date:
Posting Contact Name:
Michelle Lynn KiffmeyerPosting Contact Email:
Required Experience:
IC
Employment Type
Full-Time
