Hostess (Russian Speaker)
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.
- Greet guests warmly and seat them according to the restaurants floor plan.
- Ensure guest satisfaction by anticipating needs and responding promptly.
- Address guest concerns and complaints ensuring satisfaction.
- Conduct regular table visits to monitor guest satisfaction.
- Handle reservations and cancellations following department standards.
- Communicate any changes to reservations or cancellations to management.
- Pre-assign tables and ensure special requests are addressed.
- Maintain a clean and organized hostess stand and dining area.
- Ensure tables are properly set and ready for service.
- Monitor the cleanliness and working condition of equipment and supplies.
- Assist staff as needed to ensure smooth restaurant operations.
- Collaborate with restaurant staff to provide optimum service.
- Promote a cooperative and productive working climate.
- Be flexible and rotate within different F&B outlets as required.
- Assist with cashiering procedures and balance transactions.
- Participate in training and other duties as assigned by management.
- Strong communication and customer service skills.
- Ability to handle high-volume periods and anticipate guest needs.
- Detail-oriented with a focus on cleanliness and organization.
- Previous experience in a restaurant or hospitality setting is a plus.
Qualifications :
- Have completed secondary school education.
- Exceptional communication and interpersonal skills.
- Hospitality related Degree or Diploma
- Minimum of 1-2 years experience as a waitress/hostess in a five-star hotel
- Advanced levels of Business English
- Proficiency in a second language such as Russian.
- Excellent food & beverage knowledge
- The ability to work well under pressure.
- Excellent attention to detail
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
