Lead Client Service Provider 2 Weeks On 2 Weeks Off
Lead Client Service Provider 2 Weeks On 2 Weeks Off
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Job Description
Job Description: Lead Client Service Provider
Job Type:Full-Time Permanent Rotational Schedule: 2 Weeks On / 2 Weeks Off
Location:London UK (base) with travel to France the US and other worldwide locations.
Start Date: Mid June 2025
Salary:65000 - 70000 gross per year plus private medical cover and company pension.
Accommodation: Applicants must be based in London UK. (Accommodation food and travel costs are provided while traveling with the family)
Role Overview
We are seeking an experienced Lead Client Service Provider to provide exceptional service to a high-net-worth individual and their family across luxury residences in London Paris New York and other global locations. This role is ideal for a UK-based female professional with a background in private estates superyachts or similar UHNW settings. The position requires a passion for delivering five-star anticipatory and intuitive service while maintaining discretion and professionalism.
Key Responsibilities
- Provide outstanding anticipatory service tailored to the needs of a high profile family.
- Collaborate with House Managers chefs and housekeepers to ensure seamless operation and service delivery.
- Lead and mentor a team of 2-4 by setting an example of excellence in luxury service.
- Organize and manage inventory including table linens silverware and service ware.
- Oversee and execute event preparations and client service requests ensuring impeccable delivery.
- Handle tasks such as food service butler duties wardrobe organization floral arrangements and guest care.
- Resolve service issues promptly and professionally demonstrating flexibility and problem-solving skills.
- Continuously seek ways to innovate and enhance the client experience.
Schedule
- Peak Season (December June July August): High travel demand one day off per week with shifts from 7 am5 pm or 11 am9 pm. Accommodation food and travel costs are provided.
- Off-Peak: Two weeks on standby followed by two weeks off. Standby duties may require availability for at least half of the on-period with shifts following peak-season schedules.
Candidate Profile
- Essential Requirements:
- Previous experience in private estates superyachts or related luxury service environments.
- Strong leadership teamwork and communication skills.
- Discretion adaptability and the ability to work under pressure.
- Fluent English well-spoken and impeccably presented.
- Right to live and work in the UK with excellent references.
- Ideal Background:
- Previous experience working for Royal Families or in high-profile roles such as ex-stewardess butler or cabin crew.
- Passion for delivering luxury service and the flexibility to travel extensively.
Benefits
- Competitive salary with private medical cover and company pension.
- Travel food and accommodation provided during work assignments.
- Opportunity to work in luxurious residences with a family-oriented and professional team.
This is a unique opportunity to apply your skills in a dynamic and rewarding environment while traveling the world. If you are passionate about luxury service and ready to exceed expectations we invite you to apply.
Employment Type
FULL_TIME
