Collections Associate
Collections Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Core Functions:
The Position Retail Collections Associate is responsible for:
1. Managing the Banks delinquency portfolio of credit cards loans and overdraft by recommending and initiating corrective actions;
2. Contributing to the quality of the banks retail credit portfolio;
3. Minimizing the risk of loss within the Credit Portfolio through effective and efficient operating practices and compliance with Credit Policies and Regulatory Guidelines.
Education/Experience:
- Diploma or Degree in Business Administration Finance Banking or Accounting from a recognized tertiary institution
- Minimum of three (3) years of experience in banking with at least one (1) year in Collections.
- Banking experience with emphasis in Credit Management
Specialized Skills Techniques/Learned Disciplines:
- Thorough knowledge in the art of negotiating and debt recovery techniques
- Sound credit judgment
- High level of analytical and problem-solving skills
- Exceptional ability to communicate effectively both orally and in writing
- Has tenacity in meeting targets
- Excellent interpersonal and customer service skills
- Knowledge of the Banks policies and procedures regarding lending and collections
- Self-motivated organized and results oriented
- High level of confidentiality and professionalism
- Sound knowledge of computer software packages including word processing and spread sheet applications
- Ability to produce reports
Special Conditions Associated With the Job:
- Normal office environment
- Commission based pay
- Work on shift within the hours of 7:00am to 8:00pm
- Occasional work outside of normal business hours and on weekends
Employment Type
Full Time
