Customer Service Advisor Skelmersdale

Skelmersdale - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Calling All Customer Service Superstars Ready to Make an Autumn SPLASH in Skelmersdale

As the leaves turn and the nights draw in Victorian Plumbing in Skelmersdale is on the lookout for warm-hearted individuals to join our award-winning Customer Service team. If youre passionate about helping others solving problems and creating golden-leaf moments for customers this is your chance to fall into a career that truly makes a difference.

Flush with Opportunity This Autumn

At Victorian Plumbing we believe every customer interaction should be as comforting as a hot bath on a chilly evening. Were looking for individuals who radiate positivity and share our commitment to exceptional service. Youll be the friendly voice behind the taps helping customers find their perfect bathroom fit while enjoying a supportive team thats anything but lukewarm.

What Makes Us Shine This Season

Cosy Shift Rotation: Our 5-week schedule includes just one week of late shifts and one full weekend giving you time to crunch through leaves and still enjoy your pumpkin-spiced downtime.
Autumn-Proof Benefits: With a competitive salary of 26502.36 (12.70 per hour) monthly bonuses and generous annual leave that grows with you youll be raking in more than just fallen leaves. Plus enjoy our health and wellbeing package including free on-site gym access healthcare cash plans and an employee assistance programme.
Career Pathways That Flow: Whether youre just dipping your toes in or ready to dive deep we offer progression opportunities that help you turn over a new leaf professionally.
Seasonal Perks: Enjoy free tea & coffee subsidised fresh food options and high street discounts perfect for those autumn wardrobe refreshes.
A Culture That Warms You Up: Join a team that celebrates collaboration recognition and belonging. Were a crew that flows together like a perfectly plumbed pipe.

Youll Make a Difference By:

Engaging with customers via phone email and live chat keeping conversations as clear as a freshly steamed mirror.
Delivering satisfaction that leaves customers feeling like theyve had a spa-worthy soak.
Staying up to date with our products and policies so you can help customers find their perfect bathroom match whether its a rainfall shower or a roll-top tub.
Sharing best practices with your team because we believe in flushing out inefficiencies together.
Meeting KPIs and SLAs ensuring everything runs smoother than a thermostatic mixer valve.
Listening with empathy and keeping records as neat as a newly tiled en-suite.

Were looking for individuals with experience in customer service or contact centres who are computer literate and great at multitasking. Most importantly youll bring a genuine passion for helping others and a desire to create customer experiences that are more satisfying than a bubble bath on a brisk autumn evening.

Location: Skelmersdale Lancashire (Grimrod Place)

Salary: 26502.36 (12.70 per hour)

Start Date: 27th October 2025 just in time to fall into something new

Hours: 40 per week with a 5-week rotation including one week of late shifts and one full weekend

At Were committed to creating a fair and enriching workplace environment that fosters respect and celebrates our differences. This means we dont discriminate based on factors like sex religion political beliefs race age sexual orientation marital status disability gender reassignment or whether youre expecting a child or have recently given birth.

As a Disability Confident Committed Employer we strive to ensure our recruitment process is accessible to all. If you require any adjustments to participate in the application process please dont hesitate to let us know at your earliest convenience.

is not on the UK Border Agencys Sponsor Register and is unable to sponsor work visas for international applicants currently.

Calling All Customer Service Superstars Ready to Make an Autumn SPLASH in SkelmersdaleAs the leaves turn and the nights draw in Victorian Plumbing in Skelmersdale is on the lookout for warm-hearted individuals to join our award-winning Customer Service team. If youre passionate about helping others...