Compliance Auditor
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
a leading South African online retailer is looking for a highly talented Compliance Auditorto join our Takealot Delivery Team in <
Your responsibilities will include:
Franchise Management - Independent Contract (IC) Drivers -
Conduct in field Driver Shifting Inspection Audits in accordance with the compliance standardoperating procedure (SOP) documents
Remove Drivers from shift if they are non-compliant and fail the inspection audits conducted
Report the results of the inspection audits to the Hub Owners Hub Managers and FranchiseManagement Team detailing areas of focus for attention and corrective behavior;
Report on repeat offenders and institute corrective actions and re-training
Pick N Pay Takealot Pickup Point (TPP) -
Escalate issues experienced during day-to-day operations
Weekly support visits to support improved business operations - act as a consultant to the Pick NPay Store management to drive business success
Driving the company policies procedures and brand standards through regular auditingprocesses
Monitoring and measuring branch performance and productivity against Service LevelAgreements (SLAs) through system checks and reports
Presenting solutions to solve problems to help drive the momentum and success of the Pick N Pay Takealot Pickup Point customer service offering.
General -
Generate reports on your findings in Excel and PowerPoint (or Google Equivalent)
Analyze and report on trends in your areas
Hold review meetings with the appropriate/respective management team
Review applicable SOPs as they become due for review
Monitor compliance with regards to the applicable SOPs
Meet Audit KPIs
Support Franchise Managers and Food Compliance Coordinators who are performing audits oftheir practice in the normal course of their duties
Ensure processing compliance and administration duties are completed accurately andtimeously
Take responsibility for matters and work assigned tasks
Conduct housekeeping audits and any other audits that may be assigned
Must be willing and able to work the required days/hours for the role
o Tuesday to Saturday
o 11am to 8pm daily
Attributes required:
Exceptional organizational and compliance and administrative skills
Have a keen eye and attention to detail
Must be able to work under pressure being able to manage high workloads from time to time
Must be able to think outside of the box and be proactive in your approach to yourresponsibilities
Must be a solutions-oriented and attention to detail individual qualitatively (written SOPs andemail structure) and quantitatively (charts and tables)
Strong analytical and critical thinking using data to interpret and make informed decisions thatare pragmatic and operationally practical
Ability to present ideas succinctly both in writing and verbally
Versatile and with an appetite to learn from the experience of others and independently throughexperimentation and research
Ability to handle multiple competing priorities in a fast-paced environment but also maintain afocus on ranked priorities with the highest strategic impact
Minimum qualification and experience requirements:
Matric (Grade 12)
NQF Level 4/ Diploma advantages
1-2 Years experience in a supervisory role within a Franchise business and/or hospitality industry
Previous operational auditing experience will be advantageous
Must be competent in Microsoft Office or Google Equivalent
Must have a valid drivers license.
The Environment:
- employees are entrepreneurial and dynamic smart customer- centric fun and have the shared ambition of being the leading e- commerce company in Africa.
- We have fun work hard take ownership work in teams to create solutions and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers its all in the execution after all.
- We love what we do and what we are creating.
- We seek to employ an Extra Ordinary Mind whois Smart has Integrityand is Hardworking.
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities to apply.
Key Skills
- Auditing
- Time Management
- ICD-10
- Accounting
- Component evaluation
- Workers' Compensation Law
- SOX
- Microsoft Excel
- CPT Coding
- Internal Audits
- Medicare
- Bookkeeping
About Company
South Africa's leading online store. Fast, reliable delivery to your door. Many ways to pay. Shop anything you can imagine: TVs, laptops, cellphones, kitchen appliances, toys, books, beauty & more. Shop the mobile app anytime, anywhere.
